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We are one of the largest retail and distribution companies in Qatar. We are also proud to say we have a long-standing reputation for building successful partnerships with the world’s leading brands across a diverse range of business activities.
As a holding, we thrive on innovation, which is the key to our consistent market share results and achievement awards. The Ali Bin Ali Holding operations are currently local but our standards are International. Our partners and competitors credit us with an impeccable reputation and with excellent public and private sector relationships.
You are 3 steps away from being a part of our growing family
OBJECTIVE/ PURPOSE OF THE JOB: The main objective of this role ensures the Division’s Top Line Sales are achieved in addition to maximizing B2B sales within both Retail and Professional Channels per Brand and per Country within the Beauty Division. Reaching monthly, bi-annual and annual sales budgets and door targets and achievement of your KPI’s and the Divisional Financial Objectives. KEY RESPONSIBILITIES: Generation of high sales leads for the Sales Division of the business Penetrate distribution channels required for each brand, considering brands’ USPs, commercial policy, pricing policy and competition Maximize sales for each brand in your designated channels and achievement of overall Brand Targets each month Set Sales Strategy per category/per Brand for your respective Channels in-line with HOD directives Targeted Business Development for Accounts, which will involve but not limited to continued Cold Calling and Field Based Visitations of both Individual and Corporate Groups in Strategic Locations Responsible for heading up expansion into new markets within your designated channels as well as continued expansion among existing clients Creating, negotiating and closing commercial agreements Account Management for existing Channels Identifying opportunities for upselling and link-selling within existing customer base Opening new doors whilst Identifying revenue increasing opportunities whilst achieving Monthly Door Targets Daily market visits to ensure brands are well represented Visit key accounts regularly to build and maintain strong relationships Arrange visits to potential business clients, establishing new relationships and maximizing turnovers within existing clients Conducting presentations to potential business clients and conducting short-term Training when required Ensure implementation of products merchandising guidelines in your respective channels, collaborate with Marketing Department on implementation and execution of such standards Implementing sales promotions and special sales offers/campaigns whenever required to drive sales and turn around stocks Develop sales strategies for each brand to improve market share in all product lines and collaborate with Marketing Manager and Division Manager whenever required Interpret short-and long-term effects on sales strategies in operating profit Facilitates the achievement of short term and medium-term strategic goals of the division Possess detailed knowledge of each brand: positioning, commercial policy, annual sales commitments, ingredients of the products, benefits, knowledge of retail products, and general knowledge of professional products and treatment procedures Recruitment and hiring of Sales Executives, Promotors and BA’s. (if and when applicable) Day to day management of team; Sales Executives and Promoters/BA’s (if applicable) Drive Team Performance whilst achieving personal Sales and Door Targets Maximizing Sales and Profitability Stock Management and Ordering at Spa Level Stock Management and Supplier Orders Addressing client and team issues Monitor Client Collections Ensure timely payments from all clients under your respective channel Monitoring and Restricting dispatch of goods for bad debtors Responsible for debt recovery and provides support to accounting team for reconciliations Resolving any collection issues on behalf of the Sales Division, whilst retaining good relationships with clients Provides insights from knowledge acquired through multiple data sources such as Essbase, EPOS, Market reports (AC Nielson) to ensure forecast accuracy, ROI and devising key account plans and distribution. Conducting research on competition, its pricing and distribution channels, marketing strategy, market success/market share and share/exchange research data with Marketing Team for compiling a Research Report Identify Product demands in the market and report to HOD Research on potential distribution channels for each brand in the market Work with Marketing Team to deliver improvements in brand engagement across various doors Liaises with the Marketing team to ensure trade marketing plans and budgets are adhered to Work with Marketing on animation plans for key accounts Giving feedback on success of sales promotions and activities Responsible for securing merchandising opportunities with each client and implementing them in line with brand standards Uses creativity in improving brand visibility and off take within all trade segments Participating in brand presentations and demonstrations at beauty exhibitions and media events Organizing and participating in new brand launches, masterclasses, and consumer events Develop ideas for new revenue generation opportunities within the Spa segment. Monitor performance of each brand: market awareness, product knowledge by sales staff within your channels, sales figures, ROI and taking actions on suggesting required steps for improvements Identify training and marketing needs for individual accounts Monitor your own performance to ensure sales targets, door targets, qualitative and quantitative targets are achieved Design incentive scheme for your respective channels’ personnel Monitor market trends and identifying gaps in the market in terms of brands, products, concepts. Analyze market trends to provide inputs for new agency evaluations. Liaise with Logistics (Warehouse) Department to ensure invoicing, clearing and Orders are delivered in timely manner. Define product assortment for key accounts per door Address stock listing, availability, visibility and expiry issues within prescribed guidelines for both Clients and Suppliers Responsible for stock rotation Interfacing with both Clients and Suppliers for annual budgeting and sales forecasting Weekly Reports – Planned and Executed Visits, Sales per Client, Sales per Brand, New Door Openings and Actual achievements verse Targets in relation to your monthly KPI’s and Minimum Targets for New Doors and Minimum Sales Monthly Report - Door Summary, Brand Sales, Client Sales, Sell-In Projections Prospective Client Reach, Prospective Clients, Client Acquisition Rates, Existing Client Engagement, Upsell/Cross-Sell Rates, Net Promoter Score (NSP), System Touch Points, FOC Breakdown (%), Return Rate, Market Expansion, Strategic Positioning, Short-Expiry Stocks Liquidation, Stock Management, Stock Management and Ordering, SKU Review Consignment Stock Count Report for brands on consignment with B2B clients Bi-Annual Reports – Business plan per channel and per brand, sales promotions/offers/campaigns, events. Work in collaboration with Marketing Team whenever required
OBJECTIVE/ PURPOSE OF THE JOB: The main objective of this role ensures the Division’s Top Line Sales are achieved in addition to maximizing B2B sales within both Retail and Professional Channels per Brand and per Country within the Beauty Division. Reaching monthly, bi-annual and annual sales budgets and door targets and achievement of your KPI’s and the Divisional Financial Objectives. KEY RESPONSIBILITIES: Generation of high sales leads for the Sales Division of the business Penetrate distribution channels required for each brand, considering brands’ USPs, commercial policy, pricing policy and competition Maximize sales for each brand in your designated channels and achievement of overall Brand Targets each month Set Sales Strategy per category/per Brand for your respective Channels in-line with HOD directives Targeted Business Development for Accounts, which will involve but not limited to continued Cold Calling and Field Based Visitations of both Individual and Corporate Groups in Strategic Locations Responsible for heading up expansion into new markets within your designated channels as well as continued expansion among existing clients Creating, negotiating and closing commercial agreements Account Management for existing Channels Identifying opportunities for upselling and link-selling within existing customer base Opening new doors whilst Identifying revenue increasing opportunities whilst achieving Monthly Door Targets Daily market visits to ensure brands are well represented Visit key accounts regularly to build and maintain strong relationships Arrange visits to potential business clients, establishing new relationships and maximizing turnovers within existing clients Conducting presentations to potential business clients and conducting short-term Training when required Ensure implementation of products merchandising guidelines in your respective channels, collaborate with Marketing Department on implementation and execution of such standards Implementing sales promotions and special sales offers/campaigns whenever required to drive sales and turn around stocks Develop sales strategies for each brand to improve market share in all product lines and collaborate with Marketing Manager and Division Manager whenever required Interpret short-and long-term effects on sales strategies in operating profit Facilitates the achievement of short term and medium-term strategic goals of the division Possess detailed knowledge of each brand: positioning, commercial policy, annual sales commitments, ingredients of the products, benefits, knowledge of retail products, and general knowledge of professional products and treatment procedures Recruitment and hiring of Sales Executives, Promotors and BA’s. (if and when applicable) Day to day management of team; Sales Executives and Promoters/BA’s (if applicable) Drive Team Performance whilst achieving personal Sales and Door Targets Maximizing Sales and Profitability Stock Management and Ordering at Spa Level Stock Management and Supplier Orders Addressing client and team issues Monitor Client Collections Ensure timely payments from all clients under your respective channel Monitoring and Restricting dispatch of goods for bad debtors Responsible for debt recovery and provides support to accounting team for reconciliations Resolving any collection issues on behalf of the Sales Division, whilst retaining good relationships with clients Provides insights from knowledge acquired through multiple data sources such as Essbase, EPOS, Market reports (AC Nielson) to ensure forecast accuracy, ROI and devising key account plans and distribution. Conducting research on competition, its pricing and distribution channels, marketing strategy, market success/market share and share/exchange research data with Marketing Team for compiling a Research Report Identify Product demands in the market and report to HOD Research on potential distribution channels for each brand in the market Work with Marketing Team to deliver improvements in brand engagement across various doors Liaises with the Marketing team to ensure trade marketing plans and budgets are adhered to Work with Marketing on animation plans for key accounts Giving feedback on success of sales promotions and activities Responsible for securing merchandising opportunities with each client and implementing them in line with brand standards Uses creativity in improving brand visibility and off take within all trade segments Participating in brand presentations and demonstrations at beauty exhibitions and media events Organizing and participating in new brand launches, masterclasses, and consumer events Develop ideas for new revenue generation opportunities within the Spa segment. Monitor performance of each brand: market awareness, product knowledge by sales staff within your channels, sales figures, ROI and taking actions on suggesting required steps for improvements Identify training and marketing needs for individual accounts Monitor your own performance to ensure sales targets, door targets, qualitative and quantitative targets are achieved Design incentive scheme for your respective channels’ personnel Monitor market trends and identifying gaps in the market in terms of brands, products, concepts. Analyze market trends to provide inputs for new agency evaluations. Liaise with Logistics (Warehouse) Department to ensure invoicing, clearing and Orders are delivered in timely manner. Define product assortment for key accounts per door Address stock listing, availability, visibility and expiry issues within prescribed guidelines for both Clients and Suppliers Responsible for stock rotation Interfacing with both Clients and Suppliers for annual budgeting and sales forecasting Weekly Reports – Planned and Executed Visits, Sales per Client, Sales per Brand, New Door Openings and Actual achievements verse Targets in relation to your monthly KPI’s and Minimum Targets for New Doors and Minimum Sales Monthly Report - Door Summary, Brand Sales, Client Sales, Sell-In Projections Prospective Client Reach, Prospective Clients, Client Acquisition Rates, Existing Client Engagement, Upsell/Cross-Sell Rates, Net Promoter Score (NSP), System Touch Points, FOC Breakdown (%), Return Rate, Market Expansion, Strategic Positioning, Short-Expiry Stocks Liquidation, Stock Management, Stock Management and Ordering, SKU Review Consignment Stock Count Report for brands on consignment with B2B clients Bi-Annual Reports – Business plan per channel and per brand, sales promotions/offers/campaigns, events. Work in collaboration with Marketing Team whenever required
OBJECTIVE/ PURPOSE OF THE JOB: The main objective of this role ensures the Division’s Top Line Sales are achieved in addition to maximizing B2B sales within both Retail and Professional Channels per Brand and per Country within the Beauty Division. Reaching monthly, bi-annual and annual sales budgets and door targets and achievement of your KPI’s and the Divisional Financial Objectives. KEY RESPONSIBILITIES: Generation of high sales leads for the Sales Division of the business Penetrate distribution channels required for each brand, considering brands’ USPs, commercial policy, pricing policy and competition Maximize sales for each brand in your designated channels and achievement of overall Brand Targets each month Set Sales Strategy per category/per Brand for your respective Channels in-line with HOD directives Targeted Business Development for Accounts, which will involve but not limited to continued Cold Calling and Field Based Visitations of both Individual and Corporate Groups in Strategic Locations Responsible for heading up expansion into new markets within your designated channels as well as continued expansion among existing clients Creating, negotiating and closing commercial agreements Account Management for existing Channels Identifying opportunities for upselling and link-selling within existing customer base Opening new doors whilst Identifying revenue increasing opportunities whilst achieving Monthly Door Targets Daily market visits to ensure brands are well represented Visit key accounts regularly to build and maintain strong relationships Arrange visits to potential business clients, establishing new relationships and maximizing turnovers within existing clients Conducting presentations to potential business clients and conducting short-term Training when required Ensure implementation of products merchandising guidelines in your respective channels, collaborate with Marketing Department on implementation and execution of such standards Implementing sales promotions and special sales offers/campaigns whenever required to drive sales and turn around stocks Develop sales strategies for each brand to improve market share in all product lines and collaborate with Marketing Manager and Division Manager whenever required Interpret short-and long-term effects on sales strategies in operating profit Facilitates the achievement of short term and medium-term strategic goals of the division Possess detailed knowledge of each brand: positioning, commercial policy, annual sales commitments, ingredients of the products, benefits, knowledge of retail products, and general knowledge of professional products and treatment procedures Recruitment and hiring of Sales Executives, Promotors and BA’s. (if and when applicable) Day to day management of team; Sales Executives and Promoters/BA’s (if applicable) Drive Team Performance whilst achieving personal Sales and Door Targets Maximizing Sales and Profitability Stock Management and Ordering at Spa Level Stock Management and Supplier Orders Addressing client and team issues Monitor Client Collections Ensure timely payments from all clients under your respective channel Monitoring and Restricting dispatch of goods for bad debtors Responsible for debt recovery and provides support to accounting team for reconciliations Resolving any collection issues on behalf of the Sales Division, whilst retaining good relationships with clients Provides insights from knowledge acquired through multiple data sources such as Essbase, EPOS, Market reports (AC Nielson) to ensure forecast accuracy, ROI and devising key account plans and distribution. Conducting research on competition, its pricing and distribution channels, marketing strategy, market success/market share and share/exchange research data with Marketing Team for compiling a Research Report Identify Product demands in the market and report to HOD Research on potential distribution channels for each brand in the market Work with Marketing Team to deliver improvements in brand engagement across various doors Liaises with the Marketing team to ensure trade marketing plans and budgets are adhered to Work with Marketing on animation plans for key accounts Giving feedback on success of sales promotions and activities Responsible for securing merchandising opportunities with each client and implementing them in line with brand standards Uses creativity in improving brand visibility and off take within all trade segments Participating in brand presentations and demonstrations at beauty exhibitions and media events Organizing and participating in new brand launches, masterclasses, and consumer events Develop ideas for new revenue generation opportunities within the Spa segment. Monitor performance of each brand: market awareness, product knowledge by sales staff within your channels, sales figures, ROI and taking actions on suggesting required steps for improvements Identify training and marketing needs for individual accounts Monitor your own performance to ensure sales targets, door targets, qualitative and quantitative targets are achieved Design incentive scheme for your respective channels’ personnel Monitor market trends and identifying gaps in the market in terms of brands, products, concepts. Analyze market trends to provide inputs for new agency evaluations. Liaise with Logistics (Warehouse) Department to ensure invoicing, clearing and Orders are delivered in timely manner. Define product assortment for key accounts per door Address stock listing, availability, visibility and expiry issues within prescribed guidelines for both Clients and Suppliers Responsible for stock rotation Interfacing with both Clients and Suppliers for annual budgeting and sales forecasting Weekly Reports – Planned and Executed Visits, Sales per Client, Sales per Brand, New Door Openings and Actual achievements verse Targets in relation to your monthly KPI’s and Minimum Targets for New Doors and Minimum Sales Monthly Report - Door Summary, Brand Sales, Client Sales, Sell-In Projections Prospective Client Reach, Prospective Clients, Client Acquisition Rates, Existing Client Engagement, Upsell/Cross-Sell Rates, Net Promoter Score (NSP), System Touch Points, FOC Breakdown (%), Return Rate, Market Expansion, Strategic Positioning, Short-Expiry Stocks Liquidation, Stock Management, Stock Management and Ordering, SKU Review Consignment Stock Count Report for brands on consignment with B2B clients Bi-Annual Reports – Business plan per channel and per brand, sales promotions/offers/campaigns, events. Work in collaboration with Marketing Team whenever required
OBJECTIVE/ PURPOSE OF THE JOB: The main objective of this role ensures the Division’s Top Line Sales are achieved in addition to maximizing B2B sales within both Retail and Professional Channels per Brand and per Country within the Beauty Division. Reaching monthly, bi-annual and annual sales budgets and door targets and achievement of your KPI’s and the Divisional Financial Objectives. KEY RESPONSIBILITIES: Generation of high sales leads for the Sales Division of the business Penetrate distribution channels required for each brand, considering brands’ USPs, commercial policy, pricing policy and competition Maximize sales for each brand in your designated channels and achievement of overall Brand Targets each month Set Sales Strategy per category/per Brand for your respective Channels in-line with HOD directives Targeted Business Development for Accounts, which will involve but not limited to continued Cold Calling and Field Based Visitations of both Individual and Corporate Groups in Strategic Locations Responsible for heading up expansion into new markets within your designated channels as well as continued expansion among existing clients Creating, negotiating and closing commercial agreements Account Management for existing Channels Identifying opportunities for upselling and link-selling within existing customer base Opening new doors whilst Identifying revenue increasing opportunities whilst achieving Monthly Door Targets Daily market visits to ensure brands are well represented Visit key accounts regularly to build and maintain strong relationships Arrange visits to potential business clients, establishing new relationships and maximizing turnovers within existing clients Conducting presentations to potential business clients and conducting short-term Training when required Ensure implementation of products merchandising guidelines in your respective channels, collaborate with Marketing Department on implementation and execution of such standards Implementing sales promotions and special sales offers/campaigns whenever required to drive sales and turn around stocks Develop sales strategies for each brand to improve market share in all product lines and collaborate with Marketing Manager and Division Manager whenever required Interpret short-and long-term effects on sales strategies in operating profit Facilitates the achievement of short term and medium-term strategic goals of the division Possess detailed knowledge of each brand: positioning, commercial policy, annual sales commitments, ingredients of the products, benefits, knowledge of retail products, and general knowledge of professional products and treatment procedures Recruitment and hiring of Sales Executives, Promotors and BA’s. (if and when applicable) Day to day management of team; Sales Executives and Promoters/BA’s (if applicable) Drive Team Performance whilst achieving personal Sales and Door Targets Maximizing Sales and Profitability Stock Management and Ordering at Spa Level Stock Management and Supplier Orders Addressing client and team issues Monitor Client Collections Ensure timely payments from all clients under your respective channel Monitoring and Restricting dispatch of goods for bad debtors Responsible for debt recovery and provides support to accounting team for reconciliations Resolving any collection issues on behalf of the Sales Division, whilst retaining good relationships with clients Provides insights from knowledge acquired through multiple data sources such as Essbase, EPOS, Market reports (AC Nielson) to ensure forecast accuracy, ROI and devising key account plans and distribution. Conducting research on competition, its pricing and distribution channels, marketing strategy, market success/market share and share/exchange research data with Marketing Team for compiling a Research Report Identify Product demands in the market and report to HOD Research on potential distribution channels for each brand in the market Work with Marketing Team to deliver improvements in brand engagement across various doors Liaises with the Marketing team to ensure trade marketing plans and budgets are adhered to Work with Marketing on animation plans for key accounts Giving feedback on success of sales promotions and activities Responsible for securing merchandising opportunities with each client and implementing them in line with brand standards Uses creativity in improving brand visibility and off take within all trade segments Participating in brand presentations and demonstrations at beauty exhibitions and media events Organizing and participating in new brand launches, masterclasses, and consumer events Develop ideas for new revenue generation opportunities within the Spa segment. Monitor performance of each brand: market awareness, product knowledge by sales staff within your channels, sales figures, ROI and taking actions on suggesting required steps for improvements Identify training and marketing needs for individual accounts Monitor your own performance to ensure sales targets, door targets, qualitative and quantitative targets are achieved Design incentive scheme for your respective channels’ personnel Monitor market trends and identifying gaps in the market in terms of brands, products, concepts. Analyze market trends to provide inputs for new agency evaluations. Liaise with Logistics (Warehouse) Department to ensure invoicing, clearing and Orders are delivered in timely manner. Define product assortment for key accounts per door Address stock listing, availability, visibility and expiry issues within prescribed guidelines for both Clients and Suppliers Responsible for stock rotation Interfacing with both Clients and Suppliers for annual budgeting and sales forecasting Weekly Reports – Planned and Executed Visits, Sales per Client, Sales per Brand, New Door Openings and Actual achievements verse Targets in relation to your monthly KPI’s and Minimum Targets for New Doors and Minimum Sales Monthly Report - Door Summary, Brand Sales, Client Sales, Sell-In Projections Prospective Client Reach, Prospective Clients, Client Acquisition Rates, Existing Client Engagement, Upsell/Cross-Sell Rates, Net Promoter Score (NSP), System Touch Points, FOC Breakdown (%), Return Rate, Market Expansion, Strategic Positioning, Short-Expiry Stocks Liquidation, Stock Management, Stock Management and Ordering, SKU Review Consignment Stock Count Report for brands on consignment with B2B clients Bi-Annual Reports – Business plan per channel and per brand, sales promotions/offers/campaigns, events. Work in collaboration with Marketing Team whenever required
OBJECTIVE/ PURPOSE OF THE JOB: - The Training Manager is responsible for developing and implementing training programs that reinforces each brand philosophy. Creates and adapts training materials and presentations and conducts training and education to support field sales team and directly supports in promotions, events and training in the respective markets for domestic and travel retail. - Responsible for but not limited to overseeing the training and coaching aestheticians and massage therapists in hotel, day spas, salons and barbers. Participates in events with sales directives; collaborates on special PR activities and events to deliver exceptional experiences and brand building moments while championing for consumer engagement. KEY RESPONSIBILITIES: Understands and exemplifies each brand philosophy and culture. Mentoring and development of the Junior Trainer. Trains the field sales teams on product knowledge, advanced skincare application techniques, and selling behaviors to achieve a consistent brand message within each channel and e nsure Sales Team are informed and trained in all new products and protocols. Trains and motivates staff in accordance to brand protocols. Formulates training policies, practices and procedures with the Division Manager. Communicates training recaps to appropriate stakeholders. Understands sales goals related to the respective channel Creates appropriate feedback loops to the appropriate channel director and sales managers to ensure quality services and experiences. Cultivates strong relationships with all internal and external partners including all levels of leadership, front office staff, therapists and brand colleagues. Oversees and carries out product demonstrations to prospect hotels, day spas, salons, etc. in conjunction with the Junior Trainer and sales managers. Leads and participates on education conference calls to engage network in ongoing communication and sharing of best practices. Manages the individual training and promotional activities per market, key accounts and individual clients in order to increase turnover and therapist quality per door. Plans, organizes, executes and supports special events in conjunction with marketing team, both in-store and on location. Keeps staff well informed on execution of events and communicates needs accordingly to improve customer experience. Develop Training strategies for both the Division Portfolio and each brand to improve individual market and territory share in all product lines and collaborate with Division Manager. Interprets short-term and long-term effects on training strategies in operating profit. Manages the development and delivery of training and sales support materials, webinars, videos and communications to inspire and enhance ongoing education, reinforce brand equity, customer experience, sales and profitability. Designs and conducts comprehensive training that incorporates product knowledge, selling skills, business operations. Monitors and evaluates training program effectiveness and make necessary adjustments to meet the needs of the business. Manages the creation and delivery of the Annual Training Calendar to ensure alignment with both Brand and Marketing Teams. In charge of the creation and adaptation of both new and existing training materials and presentations of each brand when required and structures training delivery accordingly. Support each brand and market with their respective marketing calendar to reach their commercial objectives. Productive and time efficient management of overall training calendar. With brand permissions, customize and tailor-make brand protocols for key client accounts. Responsible for updating current and new brand treatment costs per protocol and treatment descriptions when required. Creation, implementation and adaptation of brand protocols per specified market. Oversee and manage the creation and design of wholesale incentive schemes for partners to maximize orders. Monitor quality standards within existing business partners, ensuring correct brands’ presentation, customer service, products knowledge and shares feedback accordingly. Participates in creating professional merchandising guidelines with both Sales and Marketing teams in line with global brand standards. Conveys merchandising guidelines to each client for their respective brand, ensures compliance of brand and merchandising standards, monitors merchandising adherence per store and shares feedback with sales and marketing teams. Oversees the Junior Trainer in the recording of training reports to ensure they are updated at all times. Oversees the Junior Trainer in the recording of therapist brand certifications. Oversees the Junior Trainer in the record keeping of brand introduction and novelty gifting. Creates and sets standards for all brand assessments in both theory and practical. Develops product and treatment knowledge assessment standards whilst adhering to brand guidelines. Determine and deliver training needs for all professional and retail accounts. Delivery of existing and new brands training course structures. Conducting presentations and demos to potential business clients. Supports the Junior Trainer on the implementation of product and treatment knowledge assessments. Oversees the performance of each brand: market awareness, product knowledge by sales staff and taking actions on suggesting required steps for improvements. Monitor quality standards within existing business partners, ensuring correct brands’ presentation, customer service, products knowledge. Identify training and marketing needs for individual accounts. Monitors competitors’ promotional activities and merchandising of POS, shares feedback with the sales and marketing teams. Working in conjunction with Sales Managers by conducting research on competition, its pricing and distribution channels, marketing strategy, market success and market share. Monitor market trends and identifying gaps in the market in terms of brands, products, concepts. Maintains in-depth knowledge of market trends, competitor’s products, service offerings, demographics and customer needs, behaviors and reactions. Shares insights with management team. Analyze market trends to provide inputs for new agency evaluations. Overseas the management of the Training Stocks. Leads brand presentations and demonstrations at beauty exhibitions, business partners presentations, press events and media such as bloggers.
OBJECTIVE/ PURPOSE OF THE JOB: This is the senior warehousing operations role within the Division and has direct accountability for all Warehousing related activities in support of all lines of businesses . The position provides direct management intervention and decision making on day to day issues and contributes to the strategic business planning of the Division. This role is responsible for the efficient and cost-effective management of all operational aspects of the warehousing operation to achieve the department’s medium to long term objectives. This role involves in high level of strategic planning and execution which results in high impact at Department and Division level. KEY RESPONSIBILITIES: Provides leadership, direction and coordination across warehousing operation . Ensures all required processes, procedures and KPI’s are adhered to across all activities Acts as the Point of Contact for problem resolution and disputes Directly responsible for the overall quality, efficiency and performance of all aspects of Warehousing operation Ensure receiving of all incoming items to the store is carried out as per the division policy and procedures. Overseeing and managing all inventory related transactions under ERP. Accountable for maintaining adequate inventory levels and stock rotation based on FIFO method. Accountable for ensuring inventory is physically verified periodically i.e. weekly and quarterly, and differences are investigated and reported. Reports to management any slow moving goods for further action. Interfacing with Internal/External and PEPSI auditor / Third Party Auditor, when they visit to audit the stock and the records maintained by the warehouse. Facilitates and liaise with relevant internal and external stakeholders during inspections/visit (GTA, Municipality, MOE, etc.) Ensure the loading operations are carried out within the stipulated time frame. Interfacing with internal customers – ADS and TDMs, and MUMs regarding the day to day operations to find out how best to serve the sales. Responsible for the Repacking Facility – repacking of damaged cases on a daily basis and repacking of promotional packages for the sales. Monitor the function of the Sub-Store to arrange replenishment of stock to help the sales truck going for reload. Control the store damages/returns implement measures to near zero shrinkage of finished goods. Monitor and control the monthly overtime. Ensure the optimum utilization of the storage area available. Analyzes and provides feedback to Management on Warehouse performance KPI’s such as headcount including hired labor, Staff overtime , Stock discrepancy report , MHE maintenance , Space / CBM utilization , etc Provide detailed regular weekly reports to the sales on near-expiry, slow-moving and dead stocks. Assists in the recruitment and retention of staff. Ensures that new recruits are properly inducted into warehouse operations. Develops and implements the Performance Management Program for Warehouse Operations. Coaches and mentors when required. Acts as ABA Core and Leadership Values ambassador. Identifies opportunities for improvement and makes constructive suggestions/recommendations for changes in process within warehouse operations and/or within the division.
OBJECTIVE/ PUROBJECTIVE/ PURPOSE OF THE JOB: This senior level role is mainly responsible for delivering business growth in term of profit and revenue in their product lines related to their specialty. As well as provide guidance and support to the Ortho/Trauma/Sports sales team. This objective is achieved through execution of sales plan in line with the unit and principal strategies. The specialty manager is dedicated and focused on surgical orthopedic (Hip/knee), Trauma, and sports medicine and carries long experience related to the specialty – especially in systems, anatomy, and surgeries from a vendor, customer and clinical background. KEY RESPONSIBILITIES: - Product Knowledge: Develop and maintain in-depth knowledge of the company's surgical products, including features, benefits, and competitive advantages. - Sales Strategy: Develop and implement sales strategies and tactics to achieve revenue targets and market share goals. - Customer Engagement: Build and nurture strong relationships with key customers, including surgeons, hospitals, and healthcare institutions. - Product Demonstrations: Conduct effective product demonstrations to showcase the benefits and applications of surgical products to potential customers. - Sales Presentations: Create compelling sales presentations and materials to communicate the value proposition of the company's surgical products. - Market Research: Stay informed about market trends, competitor products, and customer needs to adapt sales strategies and product positioning. - Sales Training: Provide training and support to the sales team to ensure they are well-equipped to sell the company's surgical products. - Lead Generation: Generate and qualify leads through various channels, including cold calling, networking, and attending industry events. - Negotiation: Negotiate contracts and pricing agreements with customers while ensuring profitability for the company. - Forecasting and Reporting: Prepare sales forecasts and regular reports on sales performance, market trends, and customer feedback for management. - Compliance: Ensure that all sales activities and communications adhere to industry regulations and company policies. - Product Feedback: Gather and relay customer feedback and insights to the product development team for continuous improvement. - Problem Resolution: Address customer concerns, product issues, and technical problems in a timely and effective manner. - Cross-functional Collaboration: Collaborate with marketing, product development, and customer support teams to align strategies and achieve overall business objectives. - Sales Training: Continuously update product knowledge and sales skills through training programs and workshops. - Territory Management: Efficiently manage and prioritize sales territories to maximize sales opportunities. - Sales Reporting: Maintain accurate records of sales activities, customer interactions, and sales-related expenses. - Sales Goals and Targets: Set individual and team sales targets and track progress toward achieving them. - Use customer satisfaction and complaints data from the quality assurance to gain insights to enable sound business decision making and maintain high level of client satisfaction. Monitor supplier performance evaluation and coordinate further mitigation plans. - Monitor and prepare technical and commercial proposals & offers. - Prepare feasibility study and other relevant projects as required by the business - Analyse market trend, new product-worthiness and formulate strategies for team leads to maintain high performance environment. - Manage stock to ensure zero stock loss - Analyse accounts receivable ageing reports and provides reports to business unit manager. - Conduct competitive quality analysis on products being promoted. - Analyse brand performances for negotiations with suppliers for price, credit & other commercial terms. - Provide direct supervision to senior product specialists within their department through leadership, coaching, training & development. - Understand and enforce company/departmental policies & procedures. Discuss upcoming projects, opportunities, sales & ways to achieve growth.
OBJECTIVE/ PURPOSE OF THE JOB: Reporting to the Speciality Manager and/or Business Unit Manager; the senior product specialist for Orthopedic Surgery (Recon, Sports, Trauma) is responsible for achieving sales quota and supporting success of Orthopedic product line. The role of senior product specialist is responsible for identifying new clients and expanding existing client portfolio by directing, executing and supporting collaborative sales efforts to achieve business growth and increase company’s profits. Cover surgeries, manage stock, place order, manage tenders, train customers. The senior product specialist closes on qualified opportunities and execution of sales plan in line with the division’s principal strateg y. KEY RESPONSIBILITIES: - Responsible for achievement of sales/revenue target set at the employee level - Take lead in managing stock, placing orders, assist in organizing store items for indicated line, and training nurses/surgeons - Attend and cover surgeries as necessary - Achieves product growth targets assigned by his specialty manager and ensure market expansion by adding new accounts and customers. - Negotiate pricing & offers with customer to best meet the business requirements. Informs Suppliers of any adverse product performances to take suitable action on time. - Negotiate better pricing & offers with suppliers. - Responsible for planning and maintaining inventory for the allocated product line, ensuring effective stock management. Responsible for product expiry management. - Ensure timely invoicing, deliveries and installation of related products at Customer site. Follow up on collection from the customers. - Ensure complete customer satisfaction with regards to products and support. - Ensure proper transfer of information from clients to suppliers and vice versa. - Update clients of latest product releases and other developments. - Review payables regularly and communicate with stakeholders to ensure timely payment to vendors Contributes on local customer events related to their product lines - Provides Finance Team with assistance required for carrying out feasibility study and other relevant projects as required by the business - Analyses market trend, new product-worthiness and provides specific product support to customers and also manage stock according to his specialty strategy. - Analyses accounts receivable ageing reports and provides reports to DM & FM. - Use customer satisfaction data offered by Quality assurance and conducts competitive quality analysis on products being promoted. - Provide management team with details on upcoming projects, opportunities, sales & ways to achieve growth.
OBJECTIVE/ PURPOSE OF THE JOB: The role of the Senior Application Specialist is responsible for providing technical and clinical support on general orthopedic surgery (Recon, Sports, Trauma) throughout the sales process and support promoting medical devices to customers, demonstrating device specifications and performance features, and controlling its parameters in accordance with the vendor's Manual and specifications. Responsibilities can range from presales demonstrations to post sales training and installation along with end user surgical support including surgery coverage and trainings.They must be knowledgeable about orthopedic surgeries and anatomy along instrumentations and anatomy in order to provide customer and hands-on support for products with optimum operation, smooth navigation, and control.An application specialist will report directly to the specialty manager and/or BUM and will work in collaboration with the commercial team. KEY RESPONSIBILITIES: - Generate high quality technical collateral that promotes the scientific capabilities of the products with an emphasis on providing a total solution for the customer and identify potential customers. - Take leadership on assistance in stock management, surgical set preparations, consignment management and customer training - Serve as principal point of contact for customers with regard to the equipment’s usage and parameters queries/issues - Memorizing product features and presenting their functionalities to customers using applicable medical terminology. - Perform testing to evaluate new processes, and during new equipment’s installation and its related software implementation - Exhibit product expertise during customer support and clinical training. Work in coordination with the service unit team to determine nature of the clinical equipment problem. - Understands customers by proactively gathering information to learn about their needs and expectations - Create of reports on the results of demonstrations, regular feedback about the needs and level of end user’s satisfaction. - Communicate customer information and problems as well as opportunities to sales team. - Collaborate with service team and quality assurance in determining equipment related problems root causes and set corrective actions. - Track vendor related issues from discovery to completion - Follows established processes in order to efficiently deliver high quality service - Analyze competitor product and highlight our products features to customers. - Contributes to processes and supports business strategy - Coordinate with sales team in pre and post-sales support to customers. - Proven propensity to learn new technologies - Organize and deliver training through candidate screening workshops, forums and seminars. - Coordinate with service team and project management team for training sessions at customer installation sites. - Manage all company equipment in good and orderly condition. - Develops in-depth technical product competency - Able to work closely within a team - Maintain existing customer network and inform customers of upgrades or new product lines. builds ongoing relationships with customers
OBJECTIVE/ PURPOSE OF THE JOB: A Travel & Tourism Agent role is to help customers arrange their travel plan and holiday. KEY RESPONSIBILITIES - Handles travel issues, conflicts, complaints, cancelations, and refunds. - Meets with Clients to determine travel needs, budgets, and preferences. - Builds and maintain relationships with travel and tour vendors. - Maintains accurate records of bookings, payments, transactions, phone calls and meetings. - Contributes to agency efforts by accomplishing related tasks as needed. - Attends travel seminars and conferences - Conducts research on destinations and industry tends
OBJECTIVE/ PURPOSE OF THE JOB: The main objective of this role ensures the Division’s Top Line Sales are achieved in addition to maximizing B2B sales within both Retail and Professional Channels per Brand and per Country within the Beauty Division. Reaching monthly, bi-annual and annual sales budgets and door targets and achievement of your KPI’s and the Divisional Financial Objectives. KEY RESPONSIBILITIES: Generation of high sales leads for the Sales Division of the business Penetrate distribution channels required for each brand, considering brands’ USPs, commercial policy, pricing policy and competition Maximize sales for each brand in your designated channels and achievement of overall Brand Targets each month Set Sales Strategy per category/per Brand for your respective Channels in-line with HOD directives Targeted Business Development for Accounts, which will involve but not limited to continued Cold Calling and Field Based Visitations of both Individual and Corporate Groups in Strategic Locations Responsible for heading up expansion into new markets within your designated channels as well as continued expansion among existing clients Creating, negotiating and closing commercial agreements Account Management for existing Channels Identifying opportunities for upselling and link-selling within existing customer base Opening new doors whilst Identifying revenue increasing opportunities whilst achieving Monthly Door Targets Daily market visits to ensure brands are well represented Visit key accounts regularly to build and maintain strong relationships Arrange visits to potential business clients, establishing new relationships and maximizing turnovers within existing clients Conducting presentations to potential business clients and conducting short-term Training when required Ensure implementation of products merchandising guidelines in your respective channels, collaborate with Marketing Department on implementation and execution of such standards Implementing sales promotions and special sales offers/campaigns whenever required to drive sales and turn around stocks Develop sales strategies for each brand to improve market share in all product lines and collaborate with Marketing Manager and Division Manager whenever required Interpret short-and long-term effects on sales strategies in operating profit Facilitates the achievement of short term and medium-term strategic goals of the division Possess detailed knowledge of each brand: positioning, commercial policy, annual sales commitments, ingredients of the products, benefits, knowledge of retail products, and general knowledge of professional products and treatment procedures Recruitment and hiring of Sales Executives, Promotors and BA’s. (if and when applicable) Day to day management of team; Sales Executives and Promoters/BA’s (if applicable) Drive Team Performance whilst achieving personal Sales and Door Targets Maximizing Sales and Profitability Stock Management and Ordering at Spa Level Stock Management and Supplier Orders Addressing client and team issues Monitor Client Collections Ensure timely payments from all clients under your respective channel Monitoring and Restricting dispatch of goods for bad debtors Responsible for debt recovery and provides support to accounting team for reconciliations Resolving any collection issues on behalf of the Sales Division, whilst retaining good relationships with clients Provides insights from knowledge acquired through multiple data sources such as Essbase, EPOS, Market reports (AC Nielson) to ensure forecast accuracy, ROI and devising key account plans and distribution. Conducting research on competition, its pricing and distribution channels, marketing strategy, market success/market share and share/exchange research data with Marketing Team for compiling a Research Report Identify Product demands in the market and report to HOD Research on potential distribution channels for each brand in the market Work with Marketing Team to deliver improvements in brand engagement across various doors Liaises with the Marketing team to ensure trade marketing plans and budgets are adhered to Work with Marketing on animation plans for key accounts Giving feedback on success of sales promotions and activities Responsible for securing merchandising opportunities with each client and implementing them in line with brand standards Uses creativity in improving brand visibility and off take within all trade segments Participating in brand presentations and demonstrations at beauty exhibitions and media events Organizing and participating in new brand launches, masterclasses, and consumer events Develop ideas for new revenue generation opportunities within the Spa segment. Monitor performance of each brand: market awareness, product knowledge by sales staff within your channels, sales figures, ROI and taking actions on suggesting required steps for improvements Identify training and marketing needs for individual accounts Monitor your own performance to ensure sales targets, door targets, qualitative and quantitative targets are achieved Design incentive scheme for your respective channels’ personnel Monitor market trends and identifying gaps in the market in terms of brands, products, concepts. Analyze market trends to provide inputs for new agency evaluations. Liaise with Logistics (Warehouse) Department to ensure invoicing, clearing and Orders are delivered in timely manner. Define product assortment for key accounts per door Address stock listing, availability, visibility and expiry issues within prescribed guidelines for both Clients and Suppliers Responsible for stock rotation Interfacing with both Clients and Suppliers for annual budgeting and sales forecasting Weekly Reports – Planned and Executed Visits, Sales per Client, Sales per Brand, New Door Openings and Actual achievements verse Targets in relation to your monthly KPI’s and Minimum Targets for New Doors and Minimum Sales Monthly Report - Door Summary, Brand Sales, Client Sales, Sell-In Projections Prospective Client Reach, Prospective Clients, Client Acquisition Rates, Existing Client Engagement, Upsell/Cross-Sell Rates, Net Promoter Score (NSP), System Touch Points, FOC Breakdown (%), Return Rate, Market Expansion, Strategic Positioning, Short-Expiry Stocks Liquidation, Stock Management, Stock Management and Ordering, SKU Review Consignment Stock Count Report for brands on consignment with B2B clients Bi-Annual Reports – Business plan per channel and per brand, sales promotions/offers/campaigns, events. Work in collaboration with Marketing Team whenever required
OBJECTIVE/ PURPOSE OF THE JOB: The main objective of this role ensures the Division’s Top Line Sales are achieved in addition to maximizing B2B sales within both Retail and Professional Channels per Brand and per Country within the Beauty Division. Reaching monthly, bi-annual and annual sales budgets and door targets and achievement of your KPI’s and the Divisional Financial Objectives. KEY RESPONSIBILITIES: Generation of high sales leads for the Sales Division of the business Penetrate distribution channels required for each brand, considering brands’ USPs, commercial policy, pricing policy and competition Maximize sales for each brand in your designated channels and achievement of overall Brand Targets each month Set Sales Strategy per category/per Brand for your respective Channels in-line with HOD directives Targeted Business Development for Accounts, which will involve but not limited to continued Cold Calling and Field Based Visitations of both Individual and Corporate Groups in Strategic Locations Responsible for heading up expansion into new markets within your designated channels as well as continued expansion among existing clients Creating, negotiating and closing commercial agreements Account Management for existing Channels Identifying opportunities for upselling and link-selling within existing customer base Opening new doors whilst Identifying revenue increasing opportunities whilst achieving Monthly Door Targets Daily market visits to ensure brands are well represented Visit key accounts regularly to build and maintain strong relationships Arrange visits to potential business clients, establishing new relationships and maximizing turnovers within existing clients Conducting presentations to potential business clients and conducting short-term Training when required Ensure implementation of products merchandising guidelines in your respective channels, collaborate with Marketing Department on implementation and execution of such standards Implementing sales promotions and special sales offers/campaigns whenever required to drive sales and turn around stocks Develop sales strategies for each brand to improve market share in all product lines and collaborate with Marketing Manager and Division Manager whenever required Interpret short-and long-term effects on sales strategies in operating profit Facilitates the achievement of short term and medium-term strategic goals of the division Possess detailed knowledge of each brand: positioning, commercial policy, annual sales commitments, ingredients of the products, benefits, knowledge of retail products, and general knowledge of professional products and treatment procedures Recruitment and hiring of Sales Executives, Promotors and BA’s. (if and when applicable) Day to day management of team; Sales Executives and Promoters/BA’s (if applicable) Drive Team Performance whilst achieving personal Sales and Door Targets Maximizing Sales and Profitability Stock Management and Ordering at Spa Level Stock Management and Supplier Orders Addressing client and team issues Monitor Client Collections Ensure timely payments from all clients under your respective channel Monitoring and Restricting dispatch of goods for bad debtors Responsible for debt recovery and provides support to accounting team for reconciliations Resolving any collection issues on behalf of the Sales Division, whilst retaining good relationships with clients Provides insights from knowledge acquired through multiple data sources such as Essbase, EPOS, Market reports (AC Nielson) to ensure forecast accuracy, ROI and devising key account plans and distribution. Conducting research on competition, its pricing and distribution channels, marketing strategy, market success/market share and share/exchange research data with Marketing Team for compiling a Research Report Identify Product demands in the market and report to HOD Research on potential distribution channels for each brand in the market Work with Marketing Team to deliver improvements in brand engagement across various doors Liaises with the Marketing team to ensure trade marketing plans and budgets are adhered to Work with Marketing on animation plans for key accounts Giving feedback on success of sales promotions and activities Responsible for securing merchandising opportunities with each client and implementing them in line with brand standards Uses creativity in improving brand visibility and off take within all trade segments Participating in brand presentations and demonstrations at beauty exhibitions and media events Organizing and participating in new brand launches, masterclasses, and consumer events Develop ideas for new revenue generation opportunities within the Spa segment. Monitor performance of each brand: market awareness, product knowledge by sales staff within your channels, sales figures, ROI and taking actions on suggesting required steps for improvements Identify training and marketing needs for individual accounts Monitor your own performance to ensure sales targets, door targets, qualitative and quantitative targets are achieved Design incentive scheme for your respective channels’ personnel Monitor market trends and identifying gaps in the market in terms of brands, products, concepts. Analyze market trends to provide inputs for new agency evaluations. Liaise with Logistics (Warehouse) Department to ensure invoicing, clearing and Orders are delivered in timely manner. Define product assortment for key accounts per door Address stock listing, availability, visibility and expiry issues within prescribed guidelines for both Clients and Suppliers Responsible for stock rotation Interfacing with both Clients and Suppliers for annual budgeting and sales forecasting Weekly Reports – Planned and Executed Visits, Sales per Client, Sales per Brand, New Door Openings and Actual achievements verse Targets in relation to your monthly KPI’s and Minimum Targets for New Doors and Minimum Sales Monthly Report - Door Summary, Brand Sales, Client Sales, Sell-In Projections Prospective Client Reach, Prospective Clients, Client Acquisition Rates, Existing Client Engagement, Upsell/Cross-Sell Rates, Net Promoter Score (NSP), System Touch Points, FOC Breakdown (%), Return Rate, Market Expansion, Strategic Positioning, Short-Expiry Stocks Liquidation, Stock Management, Stock Management and Ordering, SKU Review Consignment Stock Count Report for brands on consignment with B2B clients Bi-Annual Reports – Business plan per channel and per brand, sales promotions/offers/campaigns, events. Work in collaboration with Marketing Team whenever required
OBJECTIVE/ PURPOSE OF THE JOB: The main objective of this role ensures the Division’s Top Line Sales are achieved in addition to maximizing B2B sales within both Retail and Professional Channels per Brand and per Country within the Beauty Division. Reaching monthly, bi-annual and annual sales budgets and door targets and achievement of your KPI’s and the Divisional Financial Objectives. KEY RESPONSIBILITIES: Generation of high sales leads for the Sales Division of the business Penetrate distribution channels required for each brand, considering brands’ USPs, commercial policy, pricing policy and competition Maximize sales for each brand in your designated channels and achievement of overall Brand Targets each month Set Sales Strategy per category/per Brand for your respective Channels in-line with HOD directives Targeted Business Development for Accounts, which will involve but not limited to continued Cold Calling and Field Based Visitations of both Individual and Corporate Groups in Strategic Locations Responsible for heading up expansion into new markets within your designated channels as well as continued expansion among existing clients Creating, negotiating and closing commercial agreements Account Management for existing Channels Identifying opportunities for upselling and link-selling within existing customer base Opening new doors whilst Identifying revenue increasing opportunities whilst achieving Monthly Door Targets Daily market visits to ensure brands are well represented Visit key accounts regularly to build and maintain strong relationships Arrange visits to potential business clients, establishing new relationships and maximizing turnovers within existing clients Conducting presentations to potential business clients and conducting short-term Training when required Ensure implementation of products merchandising guidelines in your respective channels, collaborate with Marketing Department on implementation and execution of such standards Implementing sales promotions and special sales offers/campaigns whenever required to drive sales and turn around stocks Develop sales strategies for each brand to improve market share in all product lines and collaborate with Marketing Manager and Division Manager whenever required Interpret short-and long-term effects on sales strategies in operating profit Facilitates the achievement of short term and medium-term strategic goals of the division Possess detailed knowledge of each brand: positioning, commercial policy, annual sales commitments, ingredients of the products, benefits, knowledge of retail products, and general knowledge of professional products and treatment procedures Recruitment and hiring of Sales Executives, Promotors and BA’s. (if and when applicable) Day to day management of team; Sales Executives and Promoters/BA’s (if applicable) Drive Team Performance whilst achieving personal Sales and Door Targets Maximizing Sales and Profitability Stock Management and Ordering at Spa Level Stock Management and Supplier Orders Addressing client and team issues Monitor Client Collections Ensure timely payments from all clients under your respective channel Monitoring and Restricting dispatch of goods for bad debtors Responsible for debt recovery and provides support to accounting team for reconciliations Resolving any collection issues on behalf of the Sales Division, whilst retaining good relationships with clients Provides insights from knowledge acquired through multiple data sources such as Essbase, EPOS, Market reports (AC Nielson) to ensure forecast accuracy, ROI and devising key account plans and distribution. Conducting research on competition, its pricing and distribution channels, marketing strategy, market success/market share and share/exchange research data with Marketing Team for compiling a Research Report Identify Product demands in the market and report to HOD Research on potential distribution channels for each brand in the market Work with Marketing Team to deliver improvements in brand engagement across various doors Liaises with the Marketing team to ensure trade marketing plans and budgets are adhered to Work with Marketing on animation plans for key accounts Giving feedback on success of sales promotions and activities Responsible for securing merchandising opportunities with each client and implementing them in line with brand standards Uses creativity in improving brand visibility and off take within all trade segments Participating in brand presentations and demonstrations at beauty exhibitions and media events Organizing and participating in new brand launches, masterclasses, and consumer events Develop ideas for new revenue generation opportunities within the Spa segment. Monitor performance of each brand: market awareness, product knowledge by sales staff within your channels, sales figures, ROI and taking actions on suggesting required steps for improvements Identify training and marketing needs for individual accounts Monitor your own performance to ensure sales targets, door targets, qualitative and quantitative targets are achieved Design incentive scheme for your respective channels’ personnel Monitor market trends and identifying gaps in the market in terms of brands, products, concepts. Analyze market trends to provide inputs for new agency evaluations. Liaise with Logistics (Warehouse) Department to ensure invoicing, clearing and Orders are delivered in timely manner. Define product assortment for key accounts per door Address stock listing, availability, visibility and expiry issues within prescribed guidelines for both Clients and Suppliers Responsible for stock rotation Interfacing with both Clients and Suppliers for annual budgeting and sales forecasting Weekly Reports – Planned and Executed Visits, Sales per Client, Sales per Brand, New Door Openings and Actual achievements verse Targets in relation to your monthly KPI’s and Minimum Targets for New Doors and Minimum Sales Monthly Report - Door Summary, Brand Sales, Client Sales, Sell-In Projections Prospective Client Reach, Prospective Clients, Client Acquisition Rates, Existing Client Engagement, Upsell/Cross-Sell Rates, Net Promoter Score (NSP), System Touch Points, FOC Breakdown (%), Return Rate, Market Expansion, Strategic Positioning, Short-Expiry Stocks Liquidation, Stock Management, Stock Management and Ordering, SKU Review Consignment Stock Count Report for brands on consignment with B2B clients Bi-Annual Reports – Business plan per channel and per brand, sales promotions/offers/campaigns, events. Work in collaboration with Marketing Team whenever required
OBJECTIVE/ PURPOSE OF THE JOB: The main objective of this role ensures the Division’s Top Line Sales are achieved in addition to maximizing B2B sales within both Retail and Professional Channels per Brand and per Country within the Beauty Division. Reaching monthly, bi-annual and annual sales budgets and door targets and achievement of your KPI’s and the Divisional Financial Objectives. KEY RESPONSIBILITIES: Generation of high sales leads for the Sales Division of the business Penetrate distribution channels required for each brand, considering brands’ USPs, commercial policy, pricing policy and competition Maximize sales for each brand in your designated channels and achievement of overall Brand Targets each month Set Sales Strategy per category/per Brand for your respective Channels in-line with HOD directives Targeted Business Development for Accounts, which will involve but not limited to continued Cold Calling and Field Based Visitations of both Individual and Corporate Groups in Strategic Locations Responsible for heading up expansion into new markets within your designated channels as well as continued expansion among existing clients Creating, negotiating and closing commercial agreements Account Management for existing Channels Identifying opportunities for upselling and link-selling within existing customer base Opening new doors whilst Identifying revenue increasing opportunities whilst achieving Monthly Door Targets Daily market visits to ensure brands are well represented Visit key accounts regularly to build and maintain strong relationships Arrange visits to potential business clients, establishing new relationships and maximizing turnovers within existing clients Conducting presentations to potential business clients and conducting short-term Training when required Ensure implementation of products merchandising guidelines in your respective channels, collaborate with Marketing Department on implementation and execution of such standards Implementing sales promotions and special sales offers/campaigns whenever required to drive sales and turn around stocks Develop sales strategies for each brand to improve market share in all product lines and collaborate with Marketing Manager and Division Manager whenever required Interpret short-and long-term effects on sales strategies in operating profit Facilitates the achievement of short term and medium-term strategic goals of the division Possess detailed knowledge of each brand: positioning, commercial policy, annual sales commitments, ingredients of the products, benefits, knowledge of retail products, and general knowledge of professional products and treatment procedures Recruitment and hiring of Sales Executives, Promotors and BA’s. (if and when applicable) Day to day management of team; Sales Executives and Promoters/BA’s (if applicable) Drive Team Performance whilst achieving personal Sales and Door Targets Maximizing Sales and Profitability Stock Management and Ordering at Spa Level Stock Management and Supplier Orders Addressing client and team issues Monitor Client Collections Ensure timely payments from all clients under your respective channel Monitoring and Restricting dispatch of goods for bad debtors Responsible for debt recovery and provides support to accounting team for reconciliations Resolving any collection issues on behalf of the Sales Division, whilst retaining good relationships with clients Provides insights from knowledge acquired through multiple data sources such as Essbase, EPOS, Market reports (AC Nielson) to ensure forecast accuracy, ROI and devising key account plans and distribution. Conducting research on competition, its pricing and distribution channels, marketing strategy, market success/market share and share/exchange research data with Marketing Team for compiling a Research Report Identify Product demands in the market and report to HOD Research on potential distribution channels for each brand in the market Work with Marketing Team to deliver improvements in brand engagement across various doors Liaises with the Marketing team to ensure trade marketing plans and budgets are adhered to Work with Marketing on animation plans for key accounts Giving feedback on success of sales promotions and activities Responsible for securing merchandising opportunities with each client and implementing them in line with brand standards Uses creativity in improving brand visibility and off take within all trade segments Participating in brand presentations and demonstrations at beauty exhibitions and media events Organizing and participating in new brand launches, masterclasses, and consumer events Develop ideas for new revenue generation opportunities within the Spa segment. Monitor performance of each brand: market awareness, product knowledge by sales staff within your channels, sales figures, ROI and taking actions on suggesting required steps for improvements Identify training and marketing needs for individual accounts Monitor your own performance to ensure sales targets, door targets, qualitative and quantitative targets are achieved Design incentive scheme for your respective channels’ personnel Monitor market trends and identifying gaps in the market in terms of brands, products, concepts. Analyze market trends to provide inputs for new agency evaluations. Liaise with Logistics (Warehouse) Department to ensure invoicing, clearing and Orders are delivered in timely manner. Define product assortment for key accounts per door Address stock listing, availability, visibility and expiry issues within prescribed guidelines for both Clients and Suppliers Responsible for stock rotation Interfacing with both Clients and Suppliers for annual budgeting and sales forecasting Weekly Reports – Planned and Executed Visits, Sales per Client, Sales per Brand, New Door Openings and Actual achievements verse Targets in relation to your monthly KPI’s and Minimum Targets for New Doors and Minimum Sales Monthly Report - Door Summary, Brand Sales, Client Sales, Sell-In Projections Prospective Client Reach, Prospective Clients, Client Acquisition Rates, Existing Client Engagement, Upsell/Cross-Sell Rates, Net Promoter Score (NSP), System Touch Points, FOC Breakdown (%), Return Rate, Market Expansion, Strategic Positioning, Short-Expiry Stocks Liquidation, Stock Management, Stock Management and Ordering, SKU Review Consignment Stock Count Report for brands on consignment with B2B clients Bi-Annual Reports – Business plan per channel and per brand, sales promotions/offers/campaigns, events. Work in collaboration with Marketing Team whenever required
OBJECTIVE/ PURPOSE OF THE JOB: - The Training Manager is responsible for developing and implementing training programs that reinforces each brand philosophy. Creates and adapts training materials and presentations and conducts training and education to support field sales team and directly supports in promotions, events and training in the respective markets for domestic and travel retail. - Responsible for but not limited to overseeing the training and coaching aestheticians and massage therapists in hotel, day spas, salons and barbers. Participates in events with sales directives; collaborates on special PR activities and events to deliver exceptional experiences and brand building moments while championing for consumer engagement. KEY RESPONSIBILITIES: Understands and exemplifies each brand philosophy and culture. Mentoring and development of the Junior Trainer. Trains the field sales teams on product knowledge, advanced skincare application techniques, and selling behaviors to achieve a consistent brand message within each channel and e nsure Sales Team are informed and trained in all new products and protocols. Trains and motivates staff in accordance to brand protocols. Formulates training policies, practices and procedures with the Division Manager. Communicates training recaps to appropriate stakeholders. Understands sales goals related to the respective channel Creates appropriate feedback loops to the appropriate channel director and sales managers to ensure quality services and experiences. Cultivates strong relationships with all internal and external partners including all levels of leadership, front office staff, therapists and brand colleagues. Oversees and carries out product demonstrations to prospect hotels, day spas, salons, etc. in conjunction with the Junior Trainer and sales managers. Leads and participates on education conference calls to engage network in ongoing communication and sharing of best practices. Manages the individual training and promotional activities per market, key accounts and individual clients in order to increase turnover and therapist quality per door. Plans, organizes, executes and supports special events in conjunction with marketing team, both in-store and on location. Keeps staff well informed on execution of events and communicates needs accordingly to improve customer experience. Develop Training strategies for both the Division Portfolio and each brand to improve individual market and territory share in all product lines and collaborate with Division Manager. Interprets short-term and long-term effects on training strategies in operating profit. Manages the development and delivery of training and sales support materials, webinars, videos and communications to inspire and enhance ongoing education, reinforce brand equity, customer experience, sales and profitability. Designs and conducts comprehensive training that incorporates product knowledge, selling skills, business operations. Monitors and evaluates training program effectiveness and make necessary adjustments to meet the needs of the business. Manages the creation and delivery of the Annual Training Calendar to ensure alignment with both Brand and Marketing Teams. In charge of the creation and adaptation of both new and existing training materials and presentations of each brand when required and structures training delivery accordingly. Support each brand and market with their respective marketing calendar to reach their commercial objectives. Productive and time efficient management of overall training calendar. With brand permissions, customize and tailor-make brand protocols for key client accounts. Responsible for updating current and new brand treatment costs per protocol and treatment descriptions when required. Creation, implementation and adaptation of brand protocols per specified market. Oversee and manage the creation and design of wholesale incentive schemes for partners to maximize orders. Monitor quality standards within existing business partners, ensuring correct brands’ presentation, customer service, products knowledge and shares feedback accordingly. Participates in creating professional merchandising guidelines with both Sales and Marketing teams in line with global brand standards. Conveys merchandising guidelines to each client for their respective brand, ensures compliance of brand and merchandising standards, monitors merchandising adherence per store and shares feedback with sales and marketing teams. Oversees the Junior Trainer in the recording of training reports to ensure they are updated at all times. Oversees the Junior Trainer in the recording of therapist brand certifications. Oversees the Junior Trainer in the record keeping of brand introduction and novelty gifting. Creates and sets standards for all brand assessments in both theory and practical. Develops product and treatment knowledge assessment standards whilst adhering to brand guidelines. Determine and deliver training needs for all professional and retail accounts. Delivery of existing and new brands training course structures. Conducting presentations and demos to potential business clients. Supports the Junior Trainer on the implementation of product and treatment knowledge assessments. Oversees the performance of each brand: market awareness, product knowledge by sales staff and taking actions on suggesting required steps for improvements. Monitor quality standards within existing business partners, ensuring correct brands’ presentation, customer service, products knowledge. Identify training and marketing needs for individual accounts. Monitors competitors’ promotional activities and merchandising of POS, shares feedback with the sales and marketing teams. Working in conjunction with Sales Managers by conducting research on competition, its pricing and distribution channels, marketing strategy, market success and market share. Monitor market trends and identifying gaps in the market in terms of brands, products, concepts. Maintains in-depth knowledge of market trends, competitor’s products, service offerings, demographics and customer needs, behaviors and reactions. Shares insights with management team. Analyze market trends to provide inputs for new agency evaluations. Overseas the management of the Training Stocks. Leads brand presentations and demonstrations at beauty exhibitions, business partners presentations, press events and media such as bloggers.
OBJECTIVE/ PURPOSE OF THE JOB: This is the senior warehousing operations role within the Division and has direct accountability for all Warehousing related activities in support of all lines of businesses . The position provides direct management intervention and decision making on day to day issues and contributes to the strategic business planning of the Division. This role is responsible for the efficient and cost-effective management of all operational aspects of the warehousing operation to achieve the department’s medium to long term objectives. This role involves in high level of strategic planning and execution which results in high impact at Department and Division level. KEY RESPONSIBILITIES: Provides leadership, direction and coordination across warehousing operation . Ensures all required processes, procedures and KPI’s are adhered to across all activities Acts as the Point of Contact for problem resolution and disputes Directly responsible for the overall quality, efficiency and performance of all aspects of Warehousing operation Ensure receiving of all incoming items to the store is carried out as per the division policy and procedures. Overseeing and managing all inventory related transactions under ERP. Accountable for maintaining adequate inventory levels and stock rotation based on FIFO method. Accountable for ensuring inventory is physically verified periodically i.e. weekly and quarterly, and differences are investigated and reported. Reports to management any slow moving goods for further action. Interfacing with Internal/External and PEPSI auditor / Third Party Auditor, when they visit to audit the stock and the records maintained by the warehouse. Facilitates and liaise with relevant internal and external stakeholders during inspections/visit (GTA, Municipality, MOE, etc.) Ensure the loading operations are carried out within the stipulated time frame. Interfacing with internal customers – ADS and TDMs, and MUMs regarding the day to day operations to find out how best to serve the sales. Responsible for the Repacking Facility – repacking of damaged cases on a daily basis and repacking of promotional packages for the sales. Monitor the function of the Sub-Store to arrange replenishment of stock to help the sales truck going for reload. Control the store damages/returns implement measures to near zero shrinkage of finished goods. Monitor and control the monthly overtime. Ensure the optimum utilization of the storage area available. Analyzes and provides feedback to Management on Warehouse performance KPI’s such as headcount including hired labor, Staff overtime , Stock discrepancy report , MHE maintenance , Space / CBM utilization , etc Provide detailed regular weekly reports to the sales on near-expiry, slow-moving and dead stocks. Assists in the recruitment and retention of staff. Ensures that new recruits are properly inducted into warehouse operations. Develops and implements the Performance Management Program for Warehouse Operations. Coaches and mentors when required. Acts as ABA Core and Leadership Values ambassador. Identifies opportunities for improvement and makes constructive suggestions/recommendations for changes in process within warehouse operations and/or within the division.
OBJECTIVE/ PUROBJECTIVE/ PURPOSE OF THE JOB: This senior level role is mainly responsible for delivering business growth in term of profit and revenue in their product lines related to their specialty. As well as provide guidance and support to the Ortho/Trauma/Sports sales team. This objective is achieved through execution of sales plan in line with the unit and principal strategies. The specialty manager is dedicated and focused on surgical orthopedic (Hip/knee), Trauma, and sports medicine and carries long experience related to the specialty – especially in systems, anatomy, and surgeries from a vendor, customer and clinical background. KEY RESPONSIBILITIES: - Product Knowledge: Develop and maintain in-depth knowledge of the company's surgical products, including features, benefits, and competitive advantages. - Sales Strategy: Develop and implement sales strategies and tactics to achieve revenue targets and market share goals. - Customer Engagement: Build and nurture strong relationships with key customers, including surgeons, hospitals, and healthcare institutions. - Product Demonstrations: Conduct effective product demonstrations to showcase the benefits and applications of surgical products to potential customers. - Sales Presentations: Create compelling sales presentations and materials to communicate the value proposition of the company's surgical products. - Market Research: Stay informed about market trends, competitor products, and customer needs to adapt sales strategies and product positioning. - Sales Training: Provide training and support to the sales team to ensure they are well-equipped to sell the company's surgical products. - Lead Generation: Generate and qualify leads through various channels, including cold calling, networking, and attending industry events. - Negotiation: Negotiate contracts and pricing agreements with customers while ensuring profitability for the company. - Forecasting and Reporting: Prepare sales forecasts and regular reports on sales performance, market trends, and customer feedback for management. - Compliance: Ensure that all sales activities and communications adhere to industry regulations and company policies. - Product Feedback: Gather and relay customer feedback and insights to the product development team for continuous improvement. - Problem Resolution: Address customer concerns, product issues, and technical problems in a timely and effective manner. - Cross-functional Collaboration: Collaborate with marketing, product development, and customer support teams to align strategies and achieve overall business objectives. - Sales Training: Continuously update product knowledge and sales skills through training programs and workshops. - Territory Management: Efficiently manage and prioritize sales territories to maximize sales opportunities. - Sales Reporting: Maintain accurate records of sales activities, customer interactions, and sales-related expenses. - Sales Goals and Targets: Set individual and team sales targets and track progress toward achieving them. - Use customer satisfaction and complaints data from the quality assurance to gain insights to enable sound business decision making and maintain high level of client satisfaction. Monitor supplier performance evaluation and coordinate further mitigation plans. - Monitor and prepare technical and commercial proposals & offers. - Prepare feasibility study and other relevant projects as required by the business - Analyse market trend, new product-worthiness and formulate strategies for team leads to maintain high performance environment. - Manage stock to ensure zero stock loss - Analyse accounts receivable ageing reports and provides reports to business unit manager. - Conduct competitive quality analysis on products being promoted. - Analyse brand performances for negotiations with suppliers for price, credit & other commercial terms. - Provide direct supervision to senior product specialists within their department through leadership, coaching, training & development. - Understand and enforce company/departmental policies & procedures. Discuss upcoming projects, opportunities, sales & ways to achieve growth.
OBJECTIVE/ PURPOSE OF THE JOB: Reporting to the Speciality Manager and/or Business Unit Manager; the senior product specialist for Orthopedic Surgery (Recon, Sports, Trauma) is responsible for achieving sales quota and supporting success of Orthopedic product line. The role of senior product specialist is responsible for identifying new clients and expanding existing client portfolio by directing, executing and supporting collaborative sales efforts to achieve business growth and increase company’s profits. Cover surgeries, manage stock, place order, manage tenders, train customers. The senior product specialist closes on qualified opportunities and execution of sales plan in line with the division’s principal strateg y. KEY RESPONSIBILITIES: - Responsible for achievement of sales/revenue target set at the employee level - Take lead in managing stock, placing orders, assist in organizing store items for indicated line, and training nurses/surgeons - Attend and cover surgeries as necessary - Achieves product growth targets assigned by his specialty manager and ensure market expansion by adding new accounts and customers. - Negotiate pricing & offers with customer to best meet the business requirements. Informs Suppliers of any adverse product performances to take suitable action on time. - Negotiate better pricing & offers with suppliers. - Responsible for planning and maintaining inventory for the allocated product line, ensuring effective stock management. Responsible for product expiry management. - Ensure timely invoicing, deliveries and installation of related products at Customer site. Follow up on collection from the customers. - Ensure complete customer satisfaction with regards to products and support. - Ensure proper transfer of information from clients to suppliers and vice versa. - Update clients of latest product releases and other developments. - Review payables regularly and communicate with stakeholders to ensure timely payment to vendors Contributes on local customer events related to their product lines - Provides Finance Team with assistance required for carrying out feasibility study and other relevant projects as required by the business - Analyses market trend, new product-worthiness and provides specific product support to customers and also manage stock according to his specialty strategy. - Analyses accounts receivable ageing reports and provides reports to DM & FM. - Use customer satisfaction data offered by Quality assurance and conducts competitive quality analysis on products being promoted. - Provide management team with details on upcoming projects, opportunities, sales & ways to achieve growth.
OBJECTIVE/ PURPOSE OF THE JOB: The role of the Senior Application Specialist is responsible for providing technical and clinical support on general orthopedic surgery (Recon, Sports, Trauma) throughout the sales process and support promoting medical devices to customers, demonstrating device specifications and performance features, and controlling its parameters in accordance with the vendor's Manual and specifications. Responsibilities can range from presales demonstrations to post sales training and installation along with end user surgical support including surgery coverage and trainings.They must be knowledgeable about orthopedic surgeries and anatomy along instrumentations and anatomy in order to provide customer and hands-on support for products with optimum operation, smooth navigation, and control.An application specialist will report directly to the specialty manager and/or BUM and will work in collaboration with the commercial team. KEY RESPONSIBILITIES: - Generate high quality technical collateral that promotes the scientific capabilities of the products with an emphasis on providing a total solution for the customer and identify potential customers. - Take leadership on assistance in stock management, surgical set preparations, consignment management and customer training - Serve as principal point of contact for customers with regard to the equipment’s usage and parameters queries/issues - Memorizing product features and presenting their functionalities to customers using applicable medical terminology. - Perform testing to evaluate new processes, and during new equipment’s installation and its related software implementation - Exhibit product expertise during customer support and clinical training. Work in coordination with the service unit team to determine nature of the clinical equipment problem. - Understands customers by proactively gathering information to learn about their needs and expectations - Create of reports on the results of demonstrations, regular feedback about the needs and level of end user’s satisfaction. - Communicate customer information and problems as well as opportunities to sales team. - Collaborate with service team and quality assurance in determining equipment related problems root causes and set corrective actions. - Track vendor related issues from discovery to completion - Follows established processes in order to efficiently deliver high quality service - Analyze competitor product and highlight our products features to customers. - Contributes to processes and supports business strategy - Coordinate with sales team in pre and post-sales support to customers. - Proven propensity to learn new technologies - Organize and deliver training through candidate screening workshops, forums and seminars. - Coordinate with service team and project management team for training sessions at customer installation sites. - Manage all company equipment in good and orderly condition. - Develops in-depth technical product competency - Able to work closely within a team - Maintain existing customer network and inform customers of upgrades or new product lines. builds ongoing relationships with customers
OBJECTIVE/ PURPOSE OF THE JOB: A Travel & Tourism Agent role is to help customers arrange their travel plan and holiday. KEY RESPONSIBILITIES - Handles travel issues, conflicts, complaints, cancelations, and refunds. - Meets with Clients to determine travel needs, budgets, and preferences. - Builds and maintain relationships with travel and tour vendors. - Maintains accurate records of bookings, payments, transactions, phone calls and meetings. - Contributes to agency efforts by accomplishing related tasks as needed. - Attends travel seminars and conferences - Conducts research on destinations and industry tends
OBJECTIVE/ PURPOSE OF THE JOB: The main objective of this role ensures the Division’s Top Line Sales are achieved in addition to maximizing B2B sales within both Retail and Professional Channels per Brand and per Country within the Beauty Division. Reaching monthly, bi-annual and annual sales budgets and door targets and achievement of your KPI’s and the Divisional Financial Objectives. KEY RESPONSIBILITIES: Generation of high sales leads for the Sales Division of the business Penetrate distribution channels required for each brand, considering brands’ USPs, commercial policy, pricing policy and competition Maximize sales for each brand in your designated channels and achievement of overall Brand Targets each month Set Sales Strategy per category/per Brand for your respective Channels in-line with HOD directives Targeted Business Development for Accounts, which will involve but not limited to continued Cold Calling and Field Based Visitations of both Individual and Corporate Groups in Strategic Locations Responsible for heading up expansion into new markets within your designated channels as well as continued expansion among existing clients Creating, negotiating and closing commercial agreements Account Management for existing Channels Identifying opportunities for upselling and link-selling within existing customer base Opening new doors whilst Identifying revenue increasing opportunities whilst achieving Monthly Door Targets Daily market visits to ensure brands are well represented Visit key accounts regularly to build and maintain strong relationships Arrange visits to potential business clients, establishing new relationships and maximizing turnovers within existing clients Conducting presentations to potential business clients and conducting short-term Training when required Ensure implementation of products merchandising guidelines in your respective channels, collaborate with Marketing Department on implementation and execution of such standards Implementing sales promotions and special sales offers/campaigns whenever required to drive sales and turn around stocks Develop sales strategies for each brand to improve market share in all product lines and collaborate with Marketing Manager and Division Manager whenever required Interpret short-and long-term effects on sales strategies in operating profit Facilitates the achievement of short term and medium-term strategic goals of the division Possess detailed knowledge of each brand: positioning, commercial policy, annual sales commitments, ingredients of the products, benefits, knowledge of retail products, and general knowledge of professional products and treatment procedures Recruitment and hiring of Sales Executives, Promotors and BA’s. (if and when applicable) Day to day management of team; Sales Executives and Promoters/BA’s (if applicable) Drive Team Performance whilst achieving personal Sales and Door Targets Maximizing Sales and Profitability Stock Management and Ordering at Spa Level Stock Management and Supplier Orders Addressing client and team issues Monitor Client Collections Ensure timely payments from all clients under your respective channel Monitoring and Restricting dispatch of goods for bad debtors Responsible for debt recovery and provides support to accounting team for reconciliations Resolving any collection issues on behalf of the Sales Division, whilst retaining good relationships with clients Provides insights from knowledge acquired through multiple data sources such as Essbase, EPOS, Market reports (AC Nielson) to ensure forecast accuracy, ROI and devising key account plans and distribution. Conducting research on competition, its pricing and distribution channels, marketing strategy, market success/market share and share/exchange research data with Marketing Team for compiling a Research Report Identify Product demands in the market and report to HOD Research on potential distribution channels for each brand in the market Work with Marketing Team to deliver improvements in brand engagement across various doors Liaises with the Marketing team to ensure trade marketing plans and budgets are adhered to Work with Marketing on animation plans for key accounts Giving feedback on success of sales promotions and activities Responsible for securing merchandising opportunities with each client and implementing them in line with brand standards Uses creativity in improving brand visibility and off take within all trade segments Participating in brand presentations and demonstrations at beauty exhibitions and media events Organizing and participating in new brand launches, masterclasses, and consumer events Develop ideas for new revenue generation opportunities within the Spa segment. Monitor performance of each brand: market awareness, product knowledge by sales staff within your channels, sales figures, ROI and taking actions on suggesting required steps for improvements Identify training and marketing needs for individual accounts Monitor your own performance to ensure sales targets, door targets, qualitative and quantitative targets are achieved Design incentive scheme for your respective channels’ personnel Monitor market trends and identifying gaps in the market in terms of brands, products, concepts. Analyze market trends to provide inputs for new agency evaluations. Liaise with Logistics (Warehouse) Department to ensure invoicing, clearing and Orders are delivered in timely manner. Define product assortment for key accounts per door Address stock listing, availability, visibility and expiry issues within prescribed guidelines for both Clients and Suppliers Responsible for stock rotation Interfacing with both Clients and Suppliers for annual budgeting and sales forecasting Weekly Reports – Planned and Executed Visits, Sales per Client, Sales per Brand, New Door Openings and Actual achievements verse Targets in relation to your monthly KPI’s and Minimum Targets for New Doors and Minimum Sales Monthly Report - Door Summary, Brand Sales, Client Sales, Sell-In Projections Prospective Client Reach, Prospective Clients, Client Acquisition Rates, Existing Client Engagement, Upsell/Cross-Sell Rates, Net Promoter Score (NSP), System Touch Points, FOC Breakdown (%), Return Rate, Market Expansion, Strategic Positioning, Short-Expiry Stocks Liquidation, Stock Management, Stock Management and Ordering, SKU Review Consignment Stock Count Report for brands on consignment with B2B clients Bi-Annual Reports – Business plan per channel and per brand, sales promotions/offers/campaigns, events. Work in collaboration with Marketing Team whenever required
OBJECTIVE/ PURPOSE OF THE JOB: The main objective of this role ensures the Division’s Top Line Sales are achieved in addition to maximizing B2B sales within both Retail and Professional Channels per Brand and per Country within the Beauty Division. Reaching monthly, bi-annual and annual sales budgets and door targets and achievement of your KPI’s and the Divisional Financial Objectives. KEY RESPONSIBILITIES: Generation of high sales leads for the Sales Division of the business Penetrate distribution channels required for each brand, considering brands’ USPs, commercial policy, pricing policy and competition Maximize sales for each brand in your designated channels and achievement of overall Brand Targets each month Set Sales Strategy per category/per Brand for your respective Channels in-line with HOD directives Targeted Business Development for Accounts, which will involve but not limited to continued Cold Calling and Field Based Visitations of both Individual and Corporate Groups in Strategic Locations Responsible for heading up expansion into new markets within your designated channels as well as continued expansion among existing clients Creating, negotiating and closing commercial agreements Account Management for existing Channels Identifying opportunities for upselling and link-selling within existing customer base Opening new doors whilst Identifying revenue increasing opportunities whilst achieving Monthly Door Targets Daily market visits to ensure brands are well represented Visit key accounts regularly to build and maintain strong relationships Arrange visits to potential business clients, establishing new relationships and maximizing turnovers within existing clients Conducting presentations to potential business clients and conducting short-term Training when required Ensure implementation of products merchandising guidelines in your respective channels, collaborate with Marketing Department on implementation and execution of such standards Implementing sales promotions and special sales offers/campaigns whenever required to drive sales and turn around stocks Develop sales strategies for each brand to improve market share in all product lines and collaborate with Marketing Manager and Division Manager whenever required Interpret short-and long-term effects on sales strategies in operating profit Facilitates the achievement of short term and medium-term strategic goals of the division Possess detailed knowledge of each brand: positioning, commercial policy, annual sales commitments, ingredients of the products, benefits, knowledge of retail products, and general knowledge of professional products and treatment procedures Recruitment and hiring of Sales Executives, Promotors and BA’s. (if and when applicable) Day to day management of team; Sales Executives and Promoters/BA’s (if applicable) Drive Team Performance whilst achieving personal Sales and Door Targets Maximizing Sales and Profitability Stock Management and Ordering at Spa Level Stock Management and Supplier Orders Addressing client and team issues Monitor Client Collections Ensure timely payments from all clients under your respective channel Monitoring and Restricting dispatch of goods for bad debtors Responsible for debt recovery and provides support to accounting team for reconciliations Resolving any collection issues on behalf of the Sales Division, whilst retaining good relationships with clients Provides insights from knowledge acquired through multiple data sources such as Essbase, EPOS, Market reports (AC Nielson) to ensure forecast accuracy, ROI and devising key account plans and distribution. Conducting research on competition, its pricing and distribution channels, marketing strategy, market success/market share and share/exchange research data with Marketing Team for compiling a Research Report Identify Product demands in the market and report to HOD Research on potential distribution channels for each brand in the market Work with Marketing Team to deliver improvements in brand engagement across various doors Liaises with the Marketing team to ensure trade marketing plans and budgets are adhered to Work with Marketing on animation plans for key accounts Giving feedback on success of sales promotions and activities Responsible for securing merchandising opportunities with each client and implementing them in line with brand standards Uses creativity in improving brand visibility and off take within all trade segments Participating in brand presentations and demonstrations at beauty exhibitions and media events Organizing and participating in new brand launches, masterclasses, and consumer events Develop ideas for new revenue generation opportunities within the Spa segment. Monitor performance of each brand: market awareness, product knowledge by sales staff within your channels, sales figures, ROI and taking actions on suggesting required steps for improvements Identify training and marketing needs for individual accounts Monitor your own performance to ensure sales targets, door targets, qualitative and quantitative targets are achieved Design incentive scheme for your respective channels’ personnel Monitor market trends and identifying gaps in the market in terms of brands, products, concepts. Analyze market trends to provide inputs for new agency evaluations. Liaise with Logistics (Warehouse) Department to ensure invoicing, clearing and Orders are delivered in timely manner. Define product assortment for key accounts per door Address stock listing, availability, visibility and expiry issues within prescribed guidelines for both Clients and Suppliers Responsible for stock rotation Interfacing with both Clients and Suppliers for annual budgeting and sales forecasting Weekly Reports – Planned and Executed Visits, Sales per Client, Sales per Brand, New Door Openings and Actual achievements verse Targets in relation to your monthly KPI’s and Minimum Targets for New Doors and Minimum Sales Monthly Report - Door Summary, Brand Sales, Client Sales, Sell-In Projections Prospective Client Reach, Prospective Clients, Client Acquisition Rates, Existing Client Engagement, Upsell/Cross-Sell Rates, Net Promoter Score (NSP), System Touch Points, FOC Breakdown (%), Return Rate, Market Expansion, Strategic Positioning, Short-Expiry Stocks Liquidation, Stock Management, Stock Management and Ordering, SKU Review Consignment Stock Count Report for brands on consignment with B2B clients Bi-Annual Reports – Business plan per channel and per brand, sales promotions/offers/campaigns, events. Work in collaboration with Marketing Team whenever required
OBJECTIVE/ PURPOSE OF THE JOB: The main objective of this role ensures the Division’s Top Line Sales are achieved in addition to maximizing B2B sales within both Retail and Professional Channels per Brand and per Country within the Beauty Division. Reaching monthly, bi-annual and annual sales budgets and door targets and achievement of your KPI’s and the Divisional Financial Objectives. KEY RESPONSIBILITIES: Generation of high sales leads for the Sales Division of the business Penetrate distribution channels required for each brand, considering brands’ USPs, commercial policy, pricing policy and competition Maximize sales for each brand in your designated channels and achievement of overall Brand Targets each month Set Sales Strategy per category/per Brand for your respective Channels in-line with HOD directives Targeted Business Development for Accounts, which will involve but not limited to continued Cold Calling and Field Based Visitations of both Individual and Corporate Groups in Strategic Locations Responsible for heading up expansion into new markets within your designated channels as well as continued expansion among existing clients Creating, negotiating and closing commercial agreements Account Management for existing Channels Identifying opportunities for upselling and link-selling within existing customer base Opening new doors whilst Identifying revenue increasing opportunities whilst achieving Monthly Door Targets Daily market visits to ensure brands are well represented Visit key accounts regularly to build and maintain strong relationships Arrange visits to potential business clients, establishing new relationships and maximizing turnovers within existing clients Conducting presentations to potential business clients and conducting short-term Training when required Ensure implementation of products merchandising guidelines in your respective channels, collaborate with Marketing Department on implementation and execution of such standards Implementing sales promotions and special sales offers/campaigns whenever required to drive sales and turn around stocks Develop sales strategies for each brand to improve market share in all product lines and collaborate with Marketing Manager and Division Manager whenever required Interpret short-and long-term effects on sales strategies in operating profit Facilitates the achievement of short term and medium-term strategic goals of the division Possess detailed knowledge of each brand: positioning, commercial policy, annual sales commitments, ingredients of the products, benefits, knowledge of retail products, and general knowledge of professional products and treatment procedures Recruitment and hiring of Sales Executives, Promotors and BA’s. (if and when applicable) Day to day management of team; Sales Executives and Promoters/BA’s (if applicable) Drive Team Performance whilst achieving personal Sales and Door Targets Maximizing Sales and Profitability Stock Management and Ordering at Spa Level Stock Management and Supplier Orders Addressing client and team issues Monitor Client Collections Ensure timely payments from all clients under your respective channel Monitoring and Restricting dispatch of goods for bad debtors Responsible for debt recovery and provides support to accounting team for reconciliations Resolving any collection issues on behalf of the Sales Division, whilst retaining good relationships with clients Provides insights from knowledge acquired through multiple data sources such as Essbase, EPOS, Market reports (AC Nielson) to ensure forecast accuracy, ROI and devising key account plans and distribution. Conducting research on competition, its pricing and distribution channels, marketing strategy, market success/market share and share/exchange research data with Marketing Team for compiling a Research Report Identify Product demands in the market and report to HOD Research on potential distribution channels for each brand in the market Work with Marketing Team to deliver improvements in brand engagement across various doors Liaises with the Marketing team to ensure trade marketing plans and budgets are adhered to Work with Marketing on animation plans for key accounts Giving feedback on success of sales promotions and activities Responsible for securing merchandising opportunities with each client and implementing them in line with brand standards Uses creativity in improving brand visibility and off take within all trade segments Participating in brand presentations and demonstrations at beauty exhibitions and media events Organizing and participating in new brand launches, masterclasses, and consumer events Develop ideas for new revenue generation opportunities within the Spa segment. Monitor performance of each brand: market awareness, product knowledge by sales staff within your channels, sales figures, ROI and taking actions on suggesting required steps for improvements Identify training and marketing needs for individual accounts Monitor your own performance to ensure sales targets, door targets, qualitative and quantitative targets are achieved Design incentive scheme for your respective channels’ personnel Monitor market trends and identifying gaps in the market in terms of brands, products, concepts. Analyze market trends to provide inputs for new agency evaluations. Liaise with Logistics (Warehouse) Department to ensure invoicing, clearing and Orders are delivered in timely manner. Define product assortment for key accounts per door Address stock listing, availability, visibility and expiry issues within prescribed guidelines for both Clients and Suppliers Responsible for stock rotation Interfacing with both Clients and Suppliers for annual budgeting and sales forecasting Weekly Reports – Planned and Executed Visits, Sales per Client, Sales per Brand, New Door Openings and Actual achievements verse Targets in relation to your monthly KPI’s and Minimum Targets for New Doors and Minimum Sales Monthly Report - Door Summary, Brand Sales, Client Sales, Sell-In Projections Prospective Client Reach, Prospective Clients, Client Acquisition Rates, Existing Client Engagement, Upsell/Cross-Sell Rates, Net Promoter Score (NSP), System Touch Points, FOC Breakdown (%), Return Rate, Market Expansion, Strategic Positioning, Short-Expiry Stocks Liquidation, Stock Management, Stock Management and Ordering, SKU Review Consignment Stock Count Report for brands on consignment with B2B clients Bi-Annual Reports – Business plan per channel and per brand, sales promotions/offers/campaigns, events. Work in collaboration with Marketing Team whenever required
OBJECTIVE/ PURPOSE OF THE JOB: The main objective of this role ensures the Division’s Top Line Sales are achieved in addition to maximizing B2B sales within both Retail and Professional Channels per Brand and per Country within the Beauty Division. Reaching monthly, bi-annual and annual sales budgets and door targets and achievement of your KPI’s and the Divisional Financial Objectives. KEY RESPONSIBILITIES: Generation of high sales leads for the Sales Division of the business Penetrate distribution channels required for each brand, considering brands’ USPs, commercial policy, pricing policy and competition Maximize sales for each brand in your designated channels and achievement of overall Brand Targets each month Set Sales Strategy per category/per Brand for your respective Channels in-line with HOD directives Targeted Business Development for Accounts, which will involve but not limited to continued Cold Calling and Field Based Visitations of both Individual and Corporate Groups in Strategic Locations Responsible for heading up expansion into new markets within your designated channels as well as continued expansion among existing clients Creating, negotiating and closing commercial agreements Account Management for existing Channels Identifying opportunities for upselling and link-selling within existing customer base Opening new doors whilst Identifying revenue increasing opportunities whilst achieving Monthly Door Targets Daily market visits to ensure brands are well represented Visit key accounts regularly to build and maintain strong relationships Arrange visits to potential business clients, establishing new relationships and maximizing turnovers within existing clients Conducting presentations to potential business clients and conducting short-term Training when required Ensure implementation of products merchandising guidelines in your respective channels, collaborate with Marketing Department on implementation and execution of such standards Implementing sales promotions and special sales offers/campaigns whenever required to drive sales and turn around stocks Develop sales strategies for each brand to improve market share in all product lines and collaborate with Marketing Manager and Division Manager whenever required Interpret short-and long-term effects on sales strategies in operating profit Facilitates the achievement of short term and medium-term strategic goals of the division Possess detailed knowledge of each brand: positioning, commercial policy, annual sales commitments, ingredients of the products, benefits, knowledge of retail products, and general knowledge of professional products and treatment procedures Recruitment and hiring of Sales Executives, Promotors and BA’s. (if and when applicable) Day to day management of team; Sales Executives and Promoters/BA’s (if applicable) Drive Team Performance whilst achieving personal Sales and Door Targets Maximizing Sales and Profitability Stock Management and Ordering at Spa Level Stock Management and Supplier Orders Addressing client and team issues Monitor Client Collections Ensure timely payments from all clients under your respective channel Monitoring and Restricting dispatch of goods for bad debtors Responsible for debt recovery and provides support to accounting team for reconciliations Resolving any collection issues on behalf of the Sales Division, whilst retaining good relationships with clients Provides insights from knowledge acquired through multiple data sources such as Essbase, EPOS, Market reports (AC Nielson) to ensure forecast accuracy, ROI and devising key account plans and distribution. Conducting research on competition, its pricing and distribution channels, marketing strategy, market success/market share and share/exchange research data with Marketing Team for compiling a Research Report Identify Product demands in the market and report to HOD Research on potential distribution channels for each brand in the market Work with Marketing Team to deliver improvements in brand engagement across various doors Liaises with the Marketing team to ensure trade marketing plans and budgets are adhered to Work with Marketing on animation plans for key accounts Giving feedback on success of sales promotions and activities Responsible for securing merchandising opportunities with each client and implementing them in line with brand standards Uses creativity in improving brand visibility and off take within all trade segments Participating in brand presentations and demonstrations at beauty exhibitions and media events Organizing and participating in new brand launches, masterclasses, and consumer events Develop ideas for new revenue generation opportunities within the Spa segment. Monitor performance of each brand: market awareness, product knowledge by sales staff within your channels, sales figures, ROI and taking actions on suggesting required steps for improvements Identify training and marketing needs for individual accounts Monitor your own performance to ensure sales targets, door targets, qualitative and quantitative targets are achieved Design incentive scheme for your respective channels’ personnel Monitor market trends and identifying gaps in the market in terms of brands, products, concepts. Analyze market trends to provide inputs for new agency evaluations. Liaise with Logistics (Warehouse) Department to ensure invoicing, clearing and Orders are delivered in timely manner. Define product assortment for key accounts per door Address stock listing, availability, visibility and expiry issues within prescribed guidelines for both Clients and Suppliers Responsible for stock rotation Interfacing with both Clients and Suppliers for annual budgeting and sales forecasting Weekly Reports – Planned and Executed Visits, Sales per Client, Sales per Brand, New Door Openings and Actual achievements verse Targets in relation to your monthly KPI’s and Minimum Targets for New Doors and Minimum Sales Monthly Report - Door Summary, Brand Sales, Client Sales, Sell-In Projections Prospective Client Reach, Prospective Clients, Client Acquisition Rates, Existing Client Engagement, Upsell/Cross-Sell Rates, Net Promoter Score (NSP), System Touch Points, FOC Breakdown (%), Return Rate, Market Expansion, Strategic Positioning, Short-Expiry Stocks Liquidation, Stock Management, Stock Management and Ordering, SKU Review Consignment Stock Count Report for brands on consignment with B2B clients Bi-Annual Reports – Business plan per channel and per brand, sales promotions/offers/campaigns, events. Work in collaboration with Marketing Team whenever required
OBJECTIVE/ PURPOSE OF THE JOB: - The Training Manager is responsible for developing and implementing training programs that reinforces each brand philosophy. Creates and adapts training materials and presentations and conducts training and education to support field sales team and directly supports in promotions, events and training in the respective markets for domestic and travel retail. - Responsible for but not limited to overseeing the training and coaching aestheticians and massage therapists in hotel, day spas, salons and barbers. Participates in events with sales directives; collaborates on special PR activities and events to deliver exceptional experiences and brand building moments while championing for consumer engagement. KEY RESPONSIBILITIES: Understands and exemplifies each brand philosophy and culture. Mentoring and development of the Junior Trainer. Trains the field sales teams on product knowledge, advanced skincare application techniques, and selling behaviors to achieve a consistent brand message within each channel and e nsure Sales Team are informed and trained in all new products and protocols. Trains and motivates staff in accordance to brand protocols. Formulates training policies, practices and procedures with the Division Manager. Communicates training recaps to appropriate stakeholders. Understands sales goals related to the respective channel Creates appropriate feedback loops to the appropriate channel director and sales managers to ensure quality services and experiences. Cultivates strong relationships with all internal and external partners including all levels of leadership, front office staff, therapists and brand colleagues. Oversees and carries out product demonstrations to prospect hotels, day spas, salons, etc. in conjunction with the Junior Trainer and sales managers. Leads and participates on education conference calls to engage network in ongoing communication and sharing of best practices. Manages the individual training and promotional activities per market, key accounts and individual clients in order to increase turnover and therapist quality per door. Plans, organizes, executes and supports special events in conjunction with marketing team, both in-store and on location. Keeps staff well informed on execution of events and communicates needs accordingly to improve customer experience. Develop Training strategies for both the Division Portfolio and each brand to improve individual market and territory share in all product lines and collaborate with Division Manager. Interprets short-term and long-term effects on training strategies in operating profit. Manages the development and delivery of training and sales support materials, webinars, videos and communications to inspire and enhance ongoing education, reinforce brand equity, customer experience, sales and profitability. Designs and conducts comprehensive training that incorporates product knowledge, selling skills, business operations. Monitors and evaluates training program effectiveness and make necessary adjustments to meet the needs of the business. Manages the creation and delivery of the Annual Training Calendar to ensure alignment with both Brand and Marketing Teams. In charge of the creation and adaptation of both new and existing training materials and presentations of each brand when required and structures training delivery accordingly. Support each brand and market with their respective marketing calendar to reach their commercial objectives. Productive and time efficient management of overall training calendar. With brand permissions, customize and tailor-make brand protocols for key client accounts. Responsible for updating current and new brand treatment costs per protocol and treatment descriptions when required. Creation, implementation and adaptation of brand protocols per specified market. Oversee and manage the creation and design of wholesale incentive schemes for partners to maximize orders. Monitor quality standards within existing business partners, ensuring correct brands’ presentation, customer service, products knowledge and shares feedback accordingly. Participates in creating professional merchandising guidelines with both Sales and Marketing teams in line with global brand standards. Conveys merchandising guidelines to each client for their respective brand, ensures compliance of brand and merchandising standards, monitors merchandising adherence per store and shares feedback with sales and marketing teams. Oversees the Junior Trainer in the recording of training reports to ensure they are updated at all times. Oversees the Junior Trainer in the recording of therapist brand certifications. Oversees the Junior Trainer in the record keeping of brand introduction and novelty gifting. Creates and sets standards for all brand assessments in both theory and practical. Develops product and treatment knowledge assessment standards whilst adhering to brand guidelines. Determine and deliver training needs for all professional and retail accounts. Delivery of existing and new brands training course structures. Conducting presentations and demos to potential business clients. Supports the Junior Trainer on the implementation of product and treatment knowledge assessments. Oversees the performance of each brand: market awareness, product knowledge by sales staff and taking actions on suggesting required steps for improvements. Monitor quality standards within existing business partners, ensuring correct brands’ presentation, customer service, products knowledge. Identify training and marketing needs for individual accounts. Monitors competitors’ promotional activities and merchandising of POS, shares feedback with the sales and marketing teams. Working in conjunction with Sales Managers by conducting research on competition, its pricing and distribution channels, marketing strategy, market success and market share. Monitor market trends and identifying gaps in the market in terms of brands, products, concepts. Maintains in-depth knowledge of market trends, competitor’s products, service offerings, demographics and customer needs, behaviors and reactions. Shares insights with management team. Analyze market trends to provide inputs for new agency evaluations. Overseas the management of the Training Stocks. Leads brand presentations and demonstrations at beauty exhibitions, business partners presentations, press events and media such as bloggers.
OBJECTIVE/ PURPOSE OF THE JOB: This is the senior warehousing operations role within the Division and has direct accountability for all Warehousing related activities in support of all lines of businesses . The position provides direct management intervention and decision making on day to day issues and contributes to the strategic business planning of the Division. This role is responsible for the efficient and cost-effective management of all operational aspects of the warehousing operation to achieve the department’s medium to long term objectives. This role involves in high level of strategic planning and execution which results in high impact at Department and Division level. KEY RESPONSIBILITIES: Provides leadership, direction and coordination across warehousing operation . Ensures all required processes, procedures and KPI’s are adhered to across all activities Acts as the Point of Contact for problem resolution and disputes Directly responsible for the overall quality, efficiency and performance of all aspects of Warehousing operation Ensure receiving of all incoming items to the store is carried out as per the division policy and procedures. Overseeing and managing all inventory related transactions under ERP. Accountable for maintaining adequate inventory levels and stock rotation based on FIFO method. Accountable for ensuring inventory is physically verified periodically i.e. weekly and quarterly, and differences are investigated and reported. Reports to management any slow moving goods for further action. Interfacing with Internal/External and PEPSI auditor / Third Party Auditor, when they visit to audit the stock and the records maintained by the warehouse. Facilitates and liaise with relevant internal and external stakeholders during inspections/visit (GTA, Municipality, MOE, etc.) Ensure the loading operations are carried out within the stipulated time frame. Interfacing with internal customers – ADS and TDMs, and MUMs regarding the day to day operations to find out how best to serve the sales. Responsible for the Repacking Facility – repacking of damaged cases on a daily basis and repacking of promotional packages for the sales. Monitor the function of the Sub-Store to arrange replenishment of stock to help the sales truck going for reload. Control the store damages/returns implement measures to near zero shrinkage of finished goods. Monitor and control the monthly overtime. Ensure the optimum utilization of the storage area available. Analyzes and provides feedback to Management on Warehouse performance KPI’s such as headcount including hired labor, Staff overtime , Stock discrepancy report , MHE maintenance , Space / CBM utilization , etc Provide detailed regular weekly reports to the sales on near-expiry, slow-moving and dead stocks. Assists in the recruitment and retention of staff. Ensures that new recruits are properly inducted into warehouse operations. Develops and implements the Performance Management Program for Warehouse Operations. Coaches and mentors when required. Acts as ABA Core and Leadership Values ambassador. Identifies opportunities for improvement and makes constructive suggestions/recommendations for changes in process within warehouse operations and/or within the division.
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