Travel & Tourism Consultant

OBJECTIVE/ PURPOSE OF THE JOB:

A Travel & Tourism Agent role is to help customers arrange their travel plan and holiday.

KEY RESPONSIBILITIES

• Handles travel issues, conflicts, complaints, cancelations, and refunds.
• Meets with Clients to determine travel needs, budgets, and preferences.
• Builds and maintain relationships with travel and tour vendors.
• Maintains accurate records of bookings, payments, transactions, phone calls and meetings. 
• Contributes to agency efforts by accomplishing related tasks as needed. 
• Attends travel seminars and conferences
• Conducts research on destinations and industry tends

JOB REQUIREMENT:

• Diploma or Bachelor’s Degree
• At least 2-3 years of experience in Travel and Tourism industry
• Preferably with GCC exposure
• Strong sales and interpersonal skills
• Excellent knowledge of IATA & Amadeus system
• Strong problem-solving skills