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Job Description
- Provide Supervisory support and oversee operations of the assigned When needed this position would have to oversee operations of other sections when section manager or supervisor is on leave. The job involves also training and orientation of staff and ensuring compliance with the policy and health and safety guidelines of the store. Performs many functions as well in achieving productivity.
- Examine product merchandise to ensure that it is correctly priced and displayed.
- Direct and supervise stockers engaged in sales, inventory-taking, performing service for customers on catering the required to the customers
- Report any product merchandise discrepancies, disposals based on inventory, profit and loss to the department head/section manager
- Delegate work activities to 3rd party employees such as cleaning and organizing shelves and displays
- Keep records of purchases and sales
- Monitor sales activities daily turnover
- Ensure that customers receive satisfactory service and quality goods
- Resolve problems that arise, such as customer complaints and supply shortages.
- Lead and implement of policies, goals, objectives and procedures of the section
- Oversee the daily operations in the department.
- Ensure safety rules, production and sanitation standards are met.
- Resolve and reconcile Purchase Order related issues
- Follow-up customer concerns/ complaints and examine discrepancy reports.
- Mentor, coach and conduct training of new stockers in the section to ensure team understands the operations of the section. E.g. ordering of products, shelf life, pricing & costing and quality of products sold at the store.
- Manages performance, taking corrective action, where required, on poor performers in line with group HR policy
- Establishing, assign and managing the duty shifts of stockers at the section and scheduling break periods, work hours, and vacations
- Assign employees of their daily duties
- Develop good relationship with senior and mid level management of suppliers for cost negotiations and on time delivery of items.
- Establish close relationship with key customers and become their trusted consultant and advisor related to products.
Skills
- Graduate in Degree Retail or Hospitality
- Have a strong communication skills
- Strong computer skills required with knowledge in MS Word, Excel and GOLD retail system
- Language Speaking: (English, French and Basic Arabic).
- Minimum of 2 years experience in retail or hospitality in supervising role
- Ability to delegate, supervise and evaluate workings of subordinates
- Must be able to interact with all levels of management
Job Details
Job Location
Doha, Qatar
Job Role
Customer Service Hypermarket
Job Division
Ali Bin Ali - QatarThe Market Hall W.L.LMPX - Vandome
Preferred Candidate
Career Level
Mid Career
Ali Bin Ali
Ali Bin Ali Holding is one of Qatar’s largest retail and distribution companies. We represent many of the world’s leading brands across a diverse range of business activities.
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