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Job Description
- Work in a fast-paced sales and labor-intensive working environment with little margin for errors as dealing with consumables and expiry date of products.
- Monitor and maintain freshness and quality of products on display to meet food standards.
- Frontline interface with the store customer
- Adheres to customer-centric environment with low margin of error considering high cost for re-work. Will be governed by various health and safety legislations
- Expired products for disposal would will be subject to close inspection and monitoring/counting by direct supervisor/department head
- Establishing professional first-level relationship by effectively interacting and assisting with customers’ requests and inquiries.
- Ensures customers are consistently satisfied with services by pro-actively answering inquiries.
- Check the product merchandise to ensure that it is correctly priced and displayed.
- Report any merchandise discrepancies, disposals based on inventory, profit and loss to the department head
- Cleaning and organizing shelves and displays and missing labels.
- Takes inventory and identifies reorder needs for approval from Supervisor.
- During delivery ensure practice of First in First out (FIFO) upon putting products on display.
- Consistent in quality checks through the day, on product freshness, and stock refilling.
- Be able to identify sensitive products and quality assurance at all times.
- Assists and suggest to Supervisor depleted stocks for re-ordering based on the movement in the stock shelves.
- Ensure that customers receive satisfactory service and quality goods
- Assist customers in finding requested items or any concern related to pricing.
- Keep the aisles clean and organized for the customers to easily find what they are looking for.
- Ensure safety rules, production and sanitation standards are met.
Skills
- High School graduate with 1 year relevant experience / college-level preferable.
- Have an effective communication and customer-service level skills.
- Language Speaking: (good command in English; French and Basic Arabic an added advantage
- GCC experience in similar industry is highly desirable.
- Be able to deliver quality service/assistance to customers.
- Honest, pro-active, dedicated and committed; excellent eye-for-detail, organized, good numeric skill.
- Able to work on fast paced working environment.
- Physically fit to do manual labour/heavy lifting (approx. 1kilo – 15 kilos).
Job Details
Job Location
Doha, Qatar
Job Role
Customer Service Hypermarket
Job Division
Ali Bin Ali - QatarThe Market Hall W.L.L
Preferred Candidate
Career Level
Entry Level
Years of Experience
Min: 1 Max: 5
Degree
High school or equivalent
Ali Bin Ali
Ali Bin Ali Holding is one of Qatar’s largest retail and distribution companies. We represent many of the world’s leading brands across a diverse range of business activities.
https://www.youtube.com/@AliBinAliHolding/videos