Customer Service Representative

Summary:
As a Customer Service Representative at the hypermarket, you will be responsible for assisting customers with their inquiries, handling complaints, processing transactions, and providing exceptional service to ensure a positive shopping experience.

Job Responsibility:
- Greet customers and assist them with their inquiries or concerns
- Handle complaints and provide appropriate solutions in a timely manner
- Process transactions accurately and efficiently
- Maintain a clean and organized work area
- Stock shelves and assist in merchandising products

- Assisting the sales team to find the goods and products they are looking for.

- Assist in inventory management and restocking products
- Provide product information and advice to customers
- Collaborate with other team members to ensure customer satisfaction

Candidate Requirements:
- High school diploma or equivalent
- Proven experience in customer service or retail is a plus
- Strong communication and interpersonal skills

- Arabic speaker is preferable
- Ability to multitask and work in a fast-paced environment
- Attention to detail and accuracy in handling transactions
- Basic math skills

- Flexibility to work in shifts, including weekends and holidays