Customer Representative

OBJECTIVE/ PURPOSE OF THE JOB:

This individual contributing role ensures that the sales department achieves its sales budgets/targets by driving Sales, Distribution, merchandizing, marketing execution, cash collection & maintaining company assets in the assigned routes.

 KEY RESPONSIBILITIES:

• Responsible for interacting with Customers for Sales, Distribution, Merchandising, and stock rotation cash collection and establish good relationship with Customer.
• Provides direct supervision to Truck Helpers / delivery assistants.
• When required, buddying with new recruits (CR / salesman).
• Improvement of Share of Shelf and excellence in marketing execution of activities.
• Responsible to achieve individual sales target (cash and credit), merchandising, market servicing and delivery.
• Follow the journey plan to ensure the assigned customers are serviced.
• Update the database of Trade Asset.
• Deliver accurate and comprehensive competition activity report.
• Reports on new store openings
• Provide leave coverage when required
• Coordinates new product introductions within assigned territory
• Operate efficiently allocating proper time for each Customer
• Provides feedback to the next level on the distribution and customers issues.
• Works towards achieving own set objectives to ensure that department short term and strategic goals are met.

EDUCATION, QUALIFICATION & EXPERIENCE:

• Minimum a High School Diploma
• 4 to 5 years sales experience in a similar capacity within FMCG / beverages / dairy industry is a must.
• Medium Qatari Driving license is a must.
• Bilingual is a plus.