Cashier

OBJECTIVE/ PURPOSE OF THE JOB:

The Cashier is responsible for ensuring accurate, efficient, and courteous handling of all customer transactions while supporting the store’s operational and financial objectives. The role plays a key part in delivering a positive shopping experience, maintaining cash and payment accuracy, and assisting in promoting store initiatives, policies, and a customer-focused environment.

KEY RESPONSIBILITIES

•    Ensure all transactions are processed accurately and securely.
• Manage end-of-day cashing up, reconciling till transactions, and reporting any errors or discrepancies to management immediately.
• Adhere to all card and cash handling policies and procedures at all times.
• Ensure every client receives the highest standards of customer service.
• Maintain and update the client database accurately.
• Demonstrate excellent product and range knowledge to support client needs.
• Support the team in maximizing store promotions and delivering the Galeries Lafayette customer service standards.
• Address basic customer and operational issues within defined limits, ensuring management is informed of any deviations from procedures.
• Ensure adherence to store protocols, policies, and operational standards at all times.
• Identify cashier process improvement opportunities and provide recommendations to the Cashier Supervisor.

SKILLS & JOB REQUIREMENT:

• High school diploma or equivalent; a diploma in Business, Accounting, or related field is an advantage.
• Minimum of 1–2 years of experience in a cashiering or customer-facing role, preferably in a retail or department store environment.
• Experience in operating Point of Sale (POS) systems and handling multiple payment methods (cash, card, digital payments). 
• Fluent in English. Arabic is a plus.
• Strong numerical and accuracy skills in handling transactions and reconciling cash.
• Proficient in POS operations and basic computer applications (MS Office, email).
•  Knowledge of store policies, promotions, and basic retail procedures.
• Good communication and interpersonal skills to interact effectively with customers and team members.
•  High attention to detail and ability to identify pricing or billing errors quickly.
•  Familiarity with loss prevention and cash control procedures is a plus.
• Honest, reliable, and trustworthy in handling financial transactions.
• Ability to work efficiently under pressure during peak hours.
• Team player with a positive and professional attitude.
• Punctual and dependable with strong sense of responsibility.
• Physical ability to stand for extended periods.
• Ability to work varied hours/days, including weekends, and holidays, as needed.