Butchery Supervisor

·         Manages first line staff within the same section to meet short- and medium-term objectives. To provide Supervisory support and oversee operations of Butchery department.

·         Mentor, coach and conduct training of new stockers at Butchery section to ensure team understands the operations of the section. E.g. ordering of products, shelf life, pricing & costing and quality of Butchery products sold at the store.

·         Manages performance, taking corrective action, where required, on poor performers in line with group HR policy

·         Establishing, Assign and managing the duty shifts of stockers at Butchery section and scheduling break periods, work hours, and vacations

·         Assign employees of their daily duties. Actively identify the innovative methods to increase sales and quality of Butchery

·         Promotes a quality driven environment through educating the customers on latest products such as, low fat meet, Kobe Beef, American Wagyu etc.

·         Responsible for creating and promoting an innovative environment in the Butchery section

o   Examine merchandise to ensure that it is correctly priced and displayed

·         Direct and supervise stockers engaged in sales, inventory-taking, performing service for customers

·         Conduct monthly inventory counts for the section

·         Report on merchandise discrepancies, disposals based on inventory, profit and loss to the department head

·         Delegate work activities to 3^rd party employees such as cleaning and organizing shelves and displays

·         Keep records of purchases and sales. Monitor sales activities daily turnover

·         Ensure that customers receive satisfactory service and quality goods

·         Lead and implement policies, goals, objectives and procedures of the section.

·         Purchasing of Butchery as required to store from various suppliers

·         Oversee the daily operations in the Butchery department

·         Ensure safety rules, production and sanitation standards are met.

·         Resolve and reconcile Purchase Order related issues

·         Follow-up customer concerns/ complaints and examine discrepancy reports.

·         When required, oversee the daily operations of other sections under fresh food department

·         Conduct competitor surveys every month related to Butchery with competitors and report the findings to the department head to decide on better product range, pricing mark-ups and in identifying new suppliers

·         Conduct market research on new Butchery related products sold in other parts of the world and identify suppliers or methods of sourcing the products

·         Establish close relationships with key customers, especially with hoteliers, restaurants and VIP customers. Act as the high level contact with key clients, and become their trusted consultant and advisor for Butchery related products.

·         Create new value for clients to meet their unexpressed needs through innovative approaches such as Cross selling, marketing or new products and display.

·         Develop good relationship with senior and mid-level management of suppliers for cost negotiations and on time delivery of Butchery.

·         Graduate in Degree Retail or Hospitality

·         Having strong communication skills

·         Strong computer skills required with knowledge in Oracle, ERP, MS Word, Excel and GOLD retail system

·         Language Speaking: (English, French and Basic Arabic).

·         Minimum of 2 years’ experience in retail or hospitality in supervising role

·         Ability to delegate, supervise and evaluate workings of subordinates

·         Must be able to interact with all levels of management