Account Development Supervisor /Sales Supervisor

Customer/Supplier  : Internal-    

• Assist the TDM in territory problem solving & collections. Ensure all CR`s are maintaining their Executioner planners.
• Ensure Customer complaints are attended by the cooler department.
• Emplement higher standards of market execution & specific promotions in model shop.

Customer /Supplier External

• To secure new accounts for Pepsi availability by negotiating of display and exclusivity agreements. 
  Responsible for FOC distribution.

People Management

• Guides employees during a project and serves as a mentor to new employees within in the sales Function.
• Provides input in determining priorities, assigning responsibilities and may provide input on performance of team members.
• Provides assistance to Territory Devolvement Manger in training Customer Representative if needed.
  Analysis
• Gathers and analyses easily available data to provide information towards making short term operational decisions
• Innovation
• Identifies needs and improvement opportunity in existing customers.
• Provides recommendation of innovative solutions to next level of managers in order to facilitate changes or improvements at a process level.

Operations
1.Sales Strategy and Execution:

• Implement effective sales strategies to achieve sales targets and expand market reach.
• Monitor sales performance and provide regular reports to the Sales Manager.
• Identifying new business opportunities and expanding the customer base
• Monitoring market trends, competitor activities, and consumer behaviour to adjust sales strategies accordingly.
• Managing sales budgets and expenses effectively.

2.⁠ ⁠Team Management:

• Supervise and lead a team of sales representatives, providing guidance, training, and support.
  Conduct regular team meetings to discuss performance, set goals, and address any issues.
• Monitoring market trends, competitor activities, and consumer behaviour to adjust sales strategies accordingly.

3. Market Analysis:

• Analyse market trends, competitor activities, and consumer behaviour to identify opportunities for growth.
• Conduct regular market visits to gather insights and feedback.
• Providing regular sales reports and updates to senior management.

⁠4. Customer Relationship Management:

• Build and maintain strong relationships with key clients, distributors, and retailers.
• Ensure high levels of customer satisfaction through excellent service and support.

5. Sales Reporting and Forecasting:

• Prepare and present detailed sales reports, forecasts, and performance metrics to management.
• Identify and address areas for improvement in sales processes and strategies.

⁠6.Product Promotion

• Coordinate promotional activities and campaigns to boost product visibility and sales.
• Collaborate with the trade marketing team to develop effective promotional materials.

7 .Inventory Management:

• Monitor stock levels and coordinate with the supply chain team to ensure optimal inventory levels.

8. Compliance and Training:

• Ensure adherence to company policies, industry regulations, and ethical standards.
• Conduct regular training sessions for the sales team on product knowledge, sales techniques, and compliance.

Strategy

• Works towards achieving own set objectives to ensure that department short term and strategic goals are met

• Minimum of 8 years of overall sales experience with at least 2 to 3 years of experience as a Sales Supervisor or similar role in the FMCG sector.
• Bachelor’s degree in Business, Marketing, or a related field.
• Strong understanding of FMCG market dynamics and consumer behavior.
• Excellent leadership and team management skills.
• Outstanding communication, negotiation, and interpersonal skills.
• Proficiency in Microsoft Office, ERP and CRM / sales related software.
• Ability to analyze sales data and market trends effectively.
• Fluent in English; knowledge of Arabic is an advantage.
• Light vehicle licence is a must